Lingo by Abbott 4+

So I have been wearing the Lingo biosensor for almost a week now and I have to say there are a few things that I feel need improvement. When my number goes above 200 it doesn’t give me an exact number it just tells me that it’s greater than 200. That doesn’t help me at all. I would also like to see the ability to have a receiver so that I don’t have to keep the app open on my phone at all times. As a Type 2 diabetic not taking insulin, I was really hoping that this would give me a little more information about my numbers than it does. I have compared this to the Stelo and that one is better at giving me my high numbers and my low numbers. I love the thinness of the Lingo but I just don’t feel like it’s the right one for me. Maybe if you had something geared more toward type 2 diabetics it would be better.

I started using the Lingo app to see how different foods would trigger my glucose to spike so I could make different decisions before choosing what to eat, whether that was what I would meal prep for the week, whether I should save a snack now or later, etc. I think the app is simple, straightforward, and easy to use. I personally love it.

If I could make any suggestions, I would say that there should be a way for you to easily select foods that you eat often when entering them in the food log. I don’t like that I constantly have to type over and over again the same meals that I eat on a daily or weekly basis. I also don’t like that the options that do come up when logging the food are so specific. Also, when you log your food I don’t know why the timestamp is never on the current time. You always have to make adjustments to put the time at the time that it currently is. The last thing that I would suggest is to have an easy way within the app to re-order biosensors before your current one expires so that way there won’t be a lapse.

Within minutes of ordering I discovered multiple problems with their IT flow. After receiving the sensors more problems followed. 1. The FAQ does not mention any shipping address restrictions or the carrier. Only after placing an order does an order confirmation screen appear stating that UPS is the carrier (which will not work for my PO Box). 2. In the app outdated tech (sms) is forced upon users (rather than TOTP or U2F) for signup. 3. The app Face ID/Touch ID Signup option appears to be conflated with passkey/iCloud keychain use. 4. There are multiple other UI problems such as a lack of metric system options for users that prefer it. 5. Not at all the apps data sharing permissions appear mandatory for the app to function as intended. I consider the privacy implications of this app to be onerous. 7. User access to CGM data is limited to viewing a graph (with limited history) in the app. There is no ability to export the raw data to use/analyze externally. 8. Their support desk is horrible and appear to be cutting/pasting many responses from a script which may or may not be directly relevant to your concern. They also prematurely are closing tickets before issues are resolved. I will not be renewing my Lingo sensor subscription after it expires.