Learning Ally Audiobooks 4+

Please Fix Bugs in Most Recent Update

I have never left a review for an app before now. First, thank you for all of the aid your organization gives to those of us who suffer from learning disabilities. Your app truly helps. That being said, the most recent update has made the app very difficult to use. Every time I download a book that should take mere MBs, the app storage increases by 15 to 20 GB. If I delete the book, the storage is still filled up so I end up having to delete the entire app and start over to download a new book. This was never an issue until the most recent update. Also, the app is glitching. It freezes or has a delayed response when I interact with the user interface. Another issue that I am now experiencing is that the audio playback stops every few minutes, and sometimes the app will even log me out mid-reading. I now have to re-log in on average three times for every hour of listening. Please fix the bugs! The app worked perfectly before. I will definitely change the rating to 5-star if the glitches are fixed!

Issue with recent update

I’ve been using this app for about 7 years now. As pointed out by /many/ people, the app has never been extremely polished, but it has been so useful to me over the years that I’ve been more then willing to work around it. However, I recently noticed that, presumably because of some change in the last few months, the audio almost instantly pauses the moment you leave the app or when your phone turns off. While I’ve had issues in the past similar to this (I remember when I started using this app all of those years ago that there was a significant chance you would be moved to a different spot if you listened with your device off for more then a few minutes), but I honestly don’t think I’ve seen any as frustrating as this in a few years, which is sad, since I do feel like the app has improved for the most part over the past few years. I just hope that this is a temporary issue that will soon be solved and I will be able to listen to books while checking a text real quick and without having to tap my phone screen every 30 seconds again soon.

Thank you for the wonderful service!

Thank you to everyone that has put together Learning Ally. Never apologize for anything (dyslexia/mass email) to anyone ungrateful for the thoughtful gesture. This is really helping me get through school. I only have 2 problems with it though.

1. Playback stops every 5 pages (about)

2. The readers sometimes pronounce character names differently and it’s distracting. I think if multiple people are going to read they should agree on how to pronounce everything. I’m less than 100 pages into a book I have to read for school and I’m distracted because I’ve had to listen to 4-5 different pronunciations of the same character’s name (this is an essential character too) and sometimes the reader(s) mispronounces other common words.

Developer Response ,

Hello, thank you for your feedback. Please contact us at 800-221-4792 so we can troubleshoot the issue you are experiencing and collect more details about the audiobook quality concerns.