Klatch Coffee App 4+

The old app was so much better, these guys are money hungry and greedy. Prior to them switching apps i had 364 points which i was eligible for 20 dollars off but now that they changed the app, my 364 points havent been transferred and i emailed and nobody answers about it. I dont even want the points anymore though, i cant even get something good with 364 dollars i spent. Will be taking my money to starbucks thats for sure.

I used to go to Starbucks but since it’s been reported they sell fake food then what are we left with. Klatch is a very good locally sourced coffee, heck they even sell 2# bags in costco. I’ll admit the rewards system is pretty bad but to be fair if you order and pay with the app they double your points so no it’s not going to cost you $600 to get a free sandwich. They pump out drinks pretty fast with the limited staff they have here. Prices could be lower but I guess I’m willing to pay a little more for better quality coffee to a business that I’d like to see more readily available locations. I really can’t stand the opposing monster of a conglomerate and how people will stop at nothing for it. There’s one on every corner and the playing field isn’t really level so nevermind the outdated reviews your reading from a year ago as Klatch is up n coming and I hope they achieve to be a success.

I understand that the ratings are bad because everyone wants a better return rate on the rewards.
Try to appreciate that you're instead getting better quality coffee (try the Honey Latte w/ Breve); the store is clean and bright; the service is stellar; and I wouldn't be surprised if their employees are paid more.
So, I'll rate the app considering all that and its a solid 5 stars.
Note: about the "they're greedy" comments- I once had to remove an item from my order because I didn't quite have enough. When i got to the window; they said it was on them and gifted me the order. I didn't ask then too; and they must've deduced by how I amended the order that I was struggling a bit.
They're anything but greedy.