Intermedia Unite 4+

Cloud PBX softphone

Intermedia.net, Inc.

    • 4.1 • 193 Ratings
    • Free

Screenshots

Description

Intermedia Unite® 4+
Unite Cloud Communications On-the-Go
Download the Unite Mobile App for use with Intermedia Unite so you can call, chat, meet, and more, anywhere work takes you.

The Unite Mobile App transforms your mobile phone into an essential collaboration tool, making teamwork on the go easier than ever. Place and receive calls, see who is available, chat with colleagues, host or join meetings, and manage voicemails, all from one application — any time, anywhere.

Never Miss Important Calls
Extend your business phone number and extension to your mobile phone, so you can place and receive calls on the go or even transfer calls from your desktop phone to your mobile device — seamlessly, without interruption.

Easily Collaborate From Anywhere
Your desktop chat is synchronised in real-time with your mobile device so you can stay connected and continue conversations no matter where you are. Now, with Unite AI Assistant, you can effortlessly access information and simplify your daily tasks using the power of generative AI technology.

All Your Important Collaboration Tools Right on Your Mobile Device, Including:
• An integrated, searchable corporate contact list
• One-tap calling of your contacts
• One-tap calling into conference bridges
• The ability to manage multiple calls at once
• Voicemail transcription
• Advanced calling features:
• Call transfers – blind and warm
• Call Flip – quickly flip between mobile and desk phone during active calls
• Call Forwarding - allows greater flexibility to customise call flows based on specific, predetermined schedules, number of rings, and routing instructions to other users or phone numbers
• Team chat and messaging
• Unite AI Assistant – an integrated generative AI tool, that provides quick, helpful responses to a variety of tasks via Unite chat
• The ability to host and attend meetings
• The ability to securely access and share files (requires Intermedia SecuriSync® Mobile App)

IMPORTANT: Unite Mobile App requires an Intermedia Unite account.

* LEGAL DISCLAIMERS
1. It is important that you understand the 911 policies before using this product. For more information on these policies, please see https://www.intermedia.com/assets/pdf/legal/911notifications.pdf
2. Call quality may be affected when using Wi-Fi or Cellular Data.
3. International and roaming data charges from your mobile carrier may apply.
4. You are responsible for ensuring that all call recordings comply with any applicable federal or state law (including consent requirements.)
5. By downloading Intermedia Unite, you agree to the terms of the End User Licence Agreement and acknowledge that you accept the Privacy Policy, and the AI Policy and Notifications within the following links (see https://www.intermedia.com/end-user-license-agreement, https://www.intermedia.com/intermedia-privacy-policy, and https://www.intermedia.com/ai-policy-notifications).

What’s New

Version 2.23.0

Bugfixes & improvements

Ratings and Reviews

4.1 out of 5
193 Ratings

193 Ratings

Voice meeting need improvement ,

Voice and meeting connectivity

When call are made to desk phones from the app their is a lot of feedback and drop off’s
Meeting via desktop from remote network have lags in presentation and I have given up using the video feature.
At the same instant leaving all other variables the same but switching to zoom or teams makes the connection work without a hitch

Dgwhdjnebev ,

Absolute Junk for iphones

My company has been trying to get this app to work properly for our desk phones and iPhones for months. On the phone with tech support daily. Dropped calls, inability to answer calls on iPhone (rings and then says call failed over and over again), or won’t ring at all and all of the sudden there is a voicemail. Answered calls from hunt groups forwarded to hold groups disappear. Never ending loops for clients calling. Phone continues to ring after call is answered. Greetings won’t save, the problems go on and on. This app fails to deliver on the most basic task of being able to answer and maintain calls when clients dial your number. Our IT techs have over 30 years experience each and think this whole system is crap. Tech support at unite is worthless until you can reach an upper level support member to give you somethin other than canned responses and even then we still haven’t straightened it out. We have sniffers on our entire system and have no lost packets, GB/S Internet, the right hardware, firewalls, etc. I cannot wait til they give up on it because everyday we are losing money and has been nothing but a headache. Please don’t respond saying maybe it’s a setting - we’ve been on the phone with you daily since July and it’s December.

itsolen ,

Trash

Super buggy. Unreliable service. Highly unrecommended for business use. If you need a second number for personal use maybe it has a purpose. Tons of calls lost, intermittent functionality within the app, I dealt with it for way too long. Finally it stopped working for a few days (without my knowledge) lost communication with clients, couldn’t message them, they couldn’t reach me either. Created a lot of problems for me and a bad perception with new and existing clients. When I called tech support they were unaware of the issue or how to resolve it. I decided to port my numbers to Verizon and Intermedia really made it difficult for me and Verizon to do so. Spent hours on the phone trying to port my numbers. I ported my most important line and gave up on my other lines. In the end it was a horrendous experience and I don’t wish that on anyone. Steer clear and get a real phone provider!!!!

App Privacy

The developer, Intermedia.net, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Siri

    Get things done within this app using just your voice.

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