HealtheLife 17+

The notifications don’t turn off (ex: read a message but notification still on) or I don’t get a push notification even though they are on (ex: if I get a message). Now it updated and Touch ID no longer works. When I open the app, it says I have to log into the website and it loads two additional screens before I can log in (entering log in and password) every time. It was convenient at first but now it’s pointless; I can just go to the website and log in, less steps haha. Going to keep it another week than probably delete.

This app is awful. The app is very flat and does not offer the powerful features that most apps, such as MyChart, offer. For starts, the bulk of the features is a redirect to the doctor's website. If I can go directly to the website, why having an app that does that? The messaging feature is extremely impersonal because you can't communicate with your physician directly. It is a general mail box that seems to be sort out to the doctors after they receive the message from the sender. The messaging feature lack a robust reply and forward features. Sometimes, I am forced to use forward to reply a message from my doctor! Letters and documents added to the records are extremely hard to find or simply won't show at all. I wish my doctor switch to MyChart.

This is a very not impressive app.

Update: May 2020 sooo a year later and still same useless web supported Application which leads to WHY even have an APP in the iPhone & iPad store just tell patients use our web site for ALL Keck USC related needs.

That your actually paid a fee for your app and service IS everything wrong with the high cost of health care and huge waste of money being given to companies in golf game deals.

Truly disgusting all that money does go into research or ppe for your staff.

Update: So you update the App in March 2019 after lots of neglect AND we get web access from our browser 🤔

Seems we’re going backwards NOT foreword for app so important in the Dr. patient communication aspects of treatment.

This update worse then previous one #sosad

Previously reviewed in 2017

So an App used message your Dr's at USC who no doubt pay this company some kind of fee can't or don't insist on working App in 2017?

With all the resources on campus develop a working iOS app REALLY it is the preferred way Dr.'s ask people communicate with them yet your app won't even open!!

Hello UCLA 😃
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