FTWCCU 4+

I recently switched to this bank for convenience since my vehicle payment is here. I was with my previous bank 13 years I guess I’m used to a certain standard. As I am a hairstylist I deposit checks daily and it takes a half a day or longer most times for my deposit to show up. I deposited a check on Sunday evening and it is now 9:30 in the morning it is still not showing up. I could’ve driven to the bank and did my banking instead I’m sitting here waiting God knows how long for my money. Also when you take coins in to be counted they charge 3% after $30. My previous bank when you deposited a check it showed up within 10 minutes, and they allowed you up to $250 change to be counted per day before they charged you a fee. 🤨

I love having this app and do most of my banking from it without ever having to sign on the site. I was really happy when recently they added the reminders for bill pay since I have the ebill set up on site but didn't have anything on app to show which were due or how much was due. It is frustrating because I can't get rid of one if I paid it by another source and so therefore not due anymore. Hoping they continue to add to it and make it even better 😊

I been with FWCCU for quite sometime and I really enjoy my daily experience with the bank. If I ever have any questions their always answered by a great customer service. My bank app as well works very well. Thanks for y’all support in keeping me and my family happy 👍