DiDi: Ride Hailing in China 4+

Ride in Chinese mainland, HK

滴滴出行(北京)网络平台技术有限公司

    • 4.1 • 967 Ratings
    • Free

Description

-Performance improvements and bug fixes.

A Kind Reminder:Relevant services for the Didi Chuxing App/Mini Program are available only in the Chinese mainland and Hong Kong SAR.

DiDi is a leading mobility technology platform that makes your travel easy in China. With the DiDi ride-hailing app, you can get a ride at your fingertips. With the English interface, 24/7 in-app English customer service, and its presence in over 400 cities across China, DiDi provides you with safe, affordable, reliable and convenient ride-hailing services!

What’s New

Version 6.9.14

-Performance improvements and bug fixes.

Ratings and Reviews

4.1 out of 5
967 Ratings

967 Ratings

RobK402 ,

Exceptionally Easy

This is for sure the best app for English speaking foreigners on the mainland. As an American it linked up my apple-pay and ali-pay automatically, totally reliable. Fives star easy secure and fast, no need to speak Mandarin!

beijing123abc ,

WORST EXPERIENCE!!!

The software is user-friendly and well-designed, but unfortunately, the quality ends there. The drivers and customer service are absolutely terrible. I strongly advise against using this company. Our experience was nothing short of a nightmare. One driver, in particular, was not only unprofessional but also extremely rude. Despite knowing that my mother has knee problems, he refused to drive us to our intended destination, stopping the taxi approximately 500 meters away and insisting that we get out. When we politely asked him to take us the rest of the way, he became aggressive, shouting and swearing at us. His excuse? He wanted to pick up his next customer quickly. This level of disregard for customer care is completely unacceptable. The entire ordeal was deeply distressing for my family, causing unnecessary stress and discomfort for my mother. I immediately reported the incident to the company, expecting them to take action. To my dismay, they closed the case the next day, claiming they couldn't verify the situation. Despite several follow-up messages requesting an explanation, I received no response. I have since deleted the app and will never use this service again. This was the worst experience I've ever had.

Angengr ,

Cannot use foreign credit cards

Despite what App claims, they do not accept foreign credit cards. After an hour with customer service they said get WeChat because foreign credit cards don’t work. Customer service was not helpful at all, final advice “was check again tomorrow” as if that helps when you need a ride today.

Endless loop…you need to prepay because you have a foreign credit card, because it’s a prepay you cannot use a foreign card…

Most of app is in Chinese so filling out information is difficult.

App Privacy

The developer, 滴滴出行(北京)网络平台技术有限公司, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Siri

    Get things done within this app using just your voice.

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