Dfence 4+

I am leaving this review because after a year in service, a simple email exposed some of the best customer service I have seen in a while (a long while). I protect my motorcycle with dFence – it works as designed. Brett and Tony were in touch within the hour, and we determined the module needed a simple replacement. I received it the next day via Express Mail with a new power pack, charging cord and module – the replacement, pre-configured, which made replacement a snap. I just popped it on the bike, and via the app, took the old one out of service, and added the new one. Worked perfectly – first time. I have been happy with dFence since picking it up for an extra layer of security, for its many capabilities beyond a simple GPS. Customer Service however was icing on the cake, and in this day and age impressed me to no end. Nice work Folks. Mike

We are really impressed with the gps tracking devices, we got 2 of them and they work seamlessly. We can customize notifications for specific events like movements and speeding, and are able to locate the vehicles at all times. This is a perfect solution for things like keeping track of your vehicle or motorcycle, as well as for company vehicle tracking. What we were most surprised by was the great customer service. As soon as we called a representative, named Bret answered (no answering machine, or some random call service). He was very friendly and helpful and solved my request right away. We highly recommend this product that comes along with this app and we will be looking into getting more of the different products that they offer.

I was having an issue with a new gps awhile back that wasn’t locating. They saw that it was a firmware issue and they had their engineer fix it with a wireless update. Brett had everything working quickly. Recently I just got another gps for my other car and I called in and Brett walked me through setting everything up and making sure my notifications worked as expected. Thanks Brett if you read this. Anyone who has a problem when you call in if you request Brett he is the guy that seems to get things fixed fast.
I like the geo fences you can set on the app too, the work great and I can see whenever my car is going into dangerous areas that I marked.