DealerCenter 4+

I have used both Wayne Reaves and Frazier and I always felt like there had to be something more. About 6 months ago we decided to give Dealer Center a try. We are beyond pleased. If you are looking for top notch customer service and people that are knowledgeable about their products, look no further. My reps always keep me up to date on what is new as well. Thank you Carla for always going above and beyond for us. Recently Carla told us about the new game changing features to the app and walked me through how to use them. This app is amazing! Going to auction, uploading vehicles into inventory, uploading pictures etc has never been so quick and easy. For those that are technology challenged like myself, no need to worry, this app is user friendly and payed out so easy to understand. You can pretty much manage your business from your app. Do you have a new lead? It tells you and you can call them from the app. You need to change a price on a vehicle and already left the office? Boom! It only takes 30 seconds, if that, on your app. Laying in bed and realize you forgot to put the prices in for a sale you are running? Boom! Do everything you need from your phone. I can’t thank our Dealer Center family enough for always making us feel important and valued. Thank you Jesse, Marlen, Sal, Walter, Jennifer, Nero and Carla for being such an amazing support system for our business. You all rock! Dream team for sure!

I’ve been with DealerCenter for a while now and have used them at two separate dealerships I’ve helped start up. So I’d say my experience with them is substantial. Each start up comes with its own unique challenges and there have been problems, miscommunications, glitches, etc. but there’s also been some PHENOMENAL people at DealerCenter ready to help me overcome whatever has arisen... My Account Rep April Johnson is the main person I’d like to acknowledge for always helping my company come out of whatever challenge, winning! Unfortunately, she doesn’t always give me what I want (I can be difficult) but she does always give me a real answer. She’s available, hears what I mean (even when I don’t say it right), pulls in the right people and gets a resolution that makes sense. I’ve dealt with others at DealerCenter and many are good at what they do and I appreciate them as a whole. Yet, what I’ve found is that when you have solid reps like April it allows for others to also shine and do their jobs bette as well. Thank you DC and especially you April Johnson for helping me maximize the potential of DC for our dealership, all while making sometimes hard situation bearable and even fun at times. As with most customers, it’s not the problems that we remember as much as how it was handled, it’s the solution that matters most!

I’ve had the DealerCenter software for sometime now. I will admit, before the updates the app was rather slow and lagged a lot. With the new application updates, improved the overall performance. The customer service is amazing! I enjoy talking to Daniel my DealerCenter representative. If I have any questions even about the little things, he is on it. With a lot of these dealer software systems you don’t get that great customer service. Not to mention, I can call and text customers through the app versus writing everything down and giving my number out to several customers. We recently added Buy here pay here feature to DealerCenter. While buy here pay here is quite an investment, Juvenal my BHPH rep made me feel comfortable with using all that DealerCenter has to offer with this feature. In the Florida area, there are lots of dealership that’s offer the buy here pay here service, DealerCenter has a software called Datalinks. Y’all, let me tell you it only cost 25 dollars a month to report to the credit bureau. With this feature it sets us apart from other dealerships in the area. This app all in one! I highly recommend you guys invest in the DealerCenter app you won’t regret it!