Columbia Gas 4+

Smart Energy Systems LLC

Designed for iPhone

    • 4.8 • 38.6K Ratings
    • Free

iPhone Screenshots

Description

We want to make things easier for YOU!
Convenience. Control. Choice.


Download the free Columbia Gas Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time!


Features include:



ACCOUNT MANAGEMENT
• Pay bills and view payment history
• Start, stop or move your natural gas service
• View payment history
• Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing

USAGE INFORMATION
• See your energy usage history
• Compare your month-over-month usage

CONVENIENCE
• Download a PDF of your bill
• Manage multiple accounts from within the app
• Easily log in with Touch ID®/Face ID®
• Select "Remember me" for easy login

What’s New

Version 1.24

This update includes bug fixes and a few small performance improvements.

Ratings and Reviews

4.8 out of 5
38.6K Ratings

38.6K Ratings

Prince Sprinter ,

Great job

To all workers included keep up the strong work obviously overlooked how important being warm is your work is dangerous & conducive towards scrutiny within. every aspect of your conglomerate. Natural gas I’d such a sensitive volatile resource. Crowns can be very heavy. I wish it didn’t cost so much but it feels real nice being warm in the winter. which it doesn’t get past me how much of a process it actually is from raw material to toasty feet w/ hot water. Thank you all very much for all your hard work ladies & gentlemen, sincerely
PrinceSprint🐺

kywildcat370 ,

Bad Customer Service

I usually do not have any complaints with Columbia Gas, but I have recently had an upsetting issue. I got behind on my payments and my gas was turned off. I went to the website and paid the past-due amount. Then I called the office to let them know I made the payment and asked if they could turn it back on. I have a gas-powered water heater and need the hot water. The lady I spoke with on the phone said I still owed over a hundred dollars more and my gas could not be turned back on until that was paid. I told her I did not see that amount anywhere under my account online. I checked the website a few days ago and it said I owed $22. If the lady on the phone had told me I only owed them $22, I could have paid it then and got my gas turned back on. I have been showering about once a week now when I visit a friend in Paris. I cannot wash my dishes or clothes. It’s terrible! And it did not have to happen this way. I am very upset at the customer service representative that I spoke with on the phone. She made a mistake that has made my life miserable!

R Forrest ,

Gas Fireplace is cozy

I flip on my gas fireplace every cool morning and enjoy instant warmth. And once on a really cold day we lost power (and our furnace) but the gas fireplace kept the whole house from chill. I also bought a small gasoline generator that I can use to ramp up the fireplace fan to get even more heat if the power fails. Bring on the cold, we r ready.
FP

App Privacy

The developer, Smart Energy Systems LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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