CoinIn: Coin Scan Identifier 4+

Unless I am doing something wrong but how do I know exactly what my count is worth. All
It gives you is a dollar range. The other sellers who have the same exact coin choose what to sell it for??? That doesn’t make any sense? If the dollar range is $100-$1,0000 for what the coin is worth, that’s a pretty big range as to know what it’s worth, what to sell it at or even buy one?? This needs to be more accurate. I will be deleting the app unless someone can really explain how this works. Good luck.

Dear Valued Customer! Thank you for reaching out! We're sorry to hear you had trouble with coin scanning. Please double-check that you're following all the tips provided in the app. You can find them by tapping the "Tips" button on the camera roll. If the issue continues, please reach out to our support team at support@coininapp.com and include a photo of the coin in question so we can investigate further. Looking forward to hearing from you!

I paid a promotional $10 to try the app for 7 days… after that it is $25. Well, I couldn’t get the camera app to focus on a single coin which was what made me want to try it in the 1st place. So on the 6th day of the trial. I went on the app to cancel and got directed to the link that you press to cancel your subscription. And when I clicked on the link, it would say there was an error. I kept trying that night and it would not work so I emailed customer support explaining all of this and I still have not received an email back and that was almost 2 1/2 weeks ago… well nobody returned my message and guess what I got charged $25 for the standard subscription price which made me mad, but I just wanted to be done with this app and I never did get my subscription to cancel and nobody ever called me back and 13 days later I get another charge for $25 so I guess they charge people every 13 days? which makes no sense at all. So they’ve got $60 for me and I have not been able to use the app one time. But I was finally able to cancel my subscription and send other emails but asking for a refund is probably going to be a pain so I’m just going to have to dispute charges if I don’t hear from someone soon

Dear Valued Customer! Thank you for reaching out! We sincerely apologize for the frustration and inconvenience you've experienced. This is certainly not the experience we want for our users. We understand how upsetting it must be, especially with the issues you’ve encountered when trying to cancel your subscription and the lack of response. Please contact us directly at support@coininapp.com with your details, and we will prioritize resolving this, including assisting you with a refund. We appreciate your patience and will work to make this right for you.

I’ve been a collector for over 30 years and this does nothing it says it does. I tried this on everything from early 1900 era to modern day coins. Most were US based. The only thing it EVER got right was the type of coin. The years, value, specifications were all very vague. The developers seriously need to do some work if they expect it to work like advertised. Right now it’s junk.
Most of the 5 star reviews make no sense or are 1-2 words so they are fake. The developers respond to many negative reviews, including this one, with “tips” to make it look like we are just incompetent. I am well aware of how to scan, take pictures, and read instructions. This app is a scam now and will always be. And for the love of all things civil….DO NOT purchase anything nor sign up for the free trial. From what I have seen from several others who did this, they wind up having to go through their credit card company to dispute and block as the developer will not respond. I guess they are too busy responding to negative reviews. Why does Apple control allow this fraudulent activity from so many scammers?

Dear Valued Customer! Thank you for reaching out! We're sorry to hear that you've had trouble using our app. Before scanning, please ensure the background is flat and solid-colored, with only one coin in the frame. Ensure the camera is clearly focused on the coin, and that the photo is taken in high resolution. However, if it doesn’t help, please send a picture of the coin to our support at support@coininapp.com, so our team can check the matter and add the coin to the database.