Carowinds 4+

The app is super slow. The season passes needs to update when you slide to the next season pass it’s so slow. And I have struggled when purchasing drink plan plus the employees seem not to know the difference between the regular plan and the plus when they scan it in idk if this is an app issue but it needs to be fixed

First experience at Carowinds on 10/12 was pretty bad, in large part due to this app. Super clunky and cumbersome to use, app crashed for many people for over an hour last night. Meanwhile at night there you can barely see the posted “you are here” maps that are sparsely placed around the park and there’s minimal staff available to assist. Come 630p the app map changes to a “Scarowinds map” where much of the periphery is blacked out. Map doesn’t even label where the gate is. Took us half hour to find the exit on our own, finally with the help of a police officer we flagged down. They really tout the app’s mobile food ordering, but only one restaurant actually was doing this and only had a few of their selections available, notably the pricier stuff, eg a $52 pizza. Finally, the estimated ride times are waaay off, at least for the non coaster rides. Est time for bumper car ride was 10 min. 41 minutes later it was finally our turn.

Hello, the new update for the Carowinds app makes it nice and modern with more simplistic ways to use it like trying to find a way to a ride, and even when you save your cars location it uses your phones map! For me since I am an iOS user it uses Apple Maps. You can even scan your parking spot, I have not tried it yet but I definitely will next time I visit! But I really wish there was a dark mode for the app. Other than that nice job on the new app!