CARFAX - Shop New & Used Cars 4+

Missing important functionality that website has

Updated Review: Developers have already fixed the one major issue I had with the app, that’s amazing service. Who ever they hired to make this app is doing a great job. Thank you!

Older Review:
Nice responsive app, feels like the website. A 2-star is a harsh rating given how clean this is but I’m hoping it will get the developers attention so they can address this one small issue.

🐛Bug Report🐛

Description: When visiting my favorites list for a used vehicle, I cannot highlight text to copy from the vehicles details page but I can from the web app. This seems like an easy fix, if you can correct this I will bump up my review. I like to copy/paste the VIN to get additional details about vehicles / quickly find them on the dealers site.

Device: iPhone 11 Pro Max
Platform: iOS 14.3

✅Feature Requests - Nice to haves ✅

1) It would be great if I could write notes about a favorited vehicle. I have to export the listings to a spreadsheet for note taking capability which is a shame. It’s very useful when your trying to narrow down a search.

2) It would be great if you had a “not interested” selection so I could forever block certain vehicles from appearing in future searches. I’ve seen this implemented on some realtor sites / apps. It’s a rare but awesome feature.

Developer Response ,

Hi, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better. We will accommodate your requests in a future version.

I don’t believe their rapport yet

I bought a used 2022 Toyota Sienna from a dealer and was given a Carfax report on the car that said it was clean. But that only made me pay attention because the car turned out to be painted. I understand that not everything can be reflected and people can hide something, but still, if their report is so expensive and means absolutely nothing, because you should still take the car to people who know about it or a mechanic, and check everything thoroughly, then their report in this case is worthless, it does absolutely nothing, just wastes your time, money and makes you a little blind. I no longer trust their report, and even before that I wrote to their support, and even after I discovered the problem, they cannot enter it into the car's history so that it would be reflected in the report in the future, but they do not do that. The conclusion is that their report is worthless and a car inspection for almost $50 will simply waste your money and will not provide any reassurance or eliminate the need to have your car inspected by professional mechanics or people who know how to do it.

The App Does its Job Very Effectively!

Prior to having to buy a used car for the first time, I had seen advertisements for Carfax and thus knew about their website. So, when it came time to sell my current car and search for another used car, I turned to Carfax and found their mobile app to be very useful! The search filters and vehicle history reports provided through the Carfax mobile app greatly aided me in my search for a used car. Furthermore, the ability to mark specific vehicle listings that I was interested in, as well as the automatic Carfax recommendations added an extra sense of convenience. I ultimately ended up finding the car I was looking for after researching the vehicles that I was considering, and I’m quite satisfied with my purchase.

Developer Response ,

Dear friend, we are really glad that you like our product. Your support and voice are very important to us.