Boldr Energy 4+

Why can’t I join a home on new update

New app does not have option to “join a home” or ability to sign into existing account? Am I missing something? I have 2 apps on my phone now for same product. I don’t want to open a new account since I already struggle with linking and unlinking heaters from old users & getting back access. Over complicated.

App still needs work!

The recent update to fix a rounding problem with F deg units did not go far enough. The setpoints for the Klima product are only allowed to be in F deg units that are equivalent to integer units of C deg. Thus, you do not have continuous integer setpoints for F deg. You are missing some integer F deg setpoints. Who does that?

Also the schedule portion of the app is very restrictive. You are forced to use 6 setpoint windows. So the app will send out 6 control setpoints a day, whether you want it to or not. I would prefer to decide my own the number of desired setpoint windows. Example - I have a room that is occasionally used. When a person goes in, they set their desired room temperature. When they are leave, they cut back the room control temp. I just want one setpoint send out a day in the evening to cut back the room in the event the person using the room that day forgot to cut back the temperature setpoint when they left. This simple task can not be properly done with this app’s scheduling.

Developer Response ,

Hi,

Thank you for your detailed feedback! We understand your concerns about the Fahrenheit setpoints. Since we control Air Conditioners globally, the proper step in Fahrenheit might require using the precise Fahrenheit command set, instead of the Celsius one. As both can control the unit sometimes there might be a first match to a Celsius command set during the search process and cause the different increments. Please contact us directly at support@teamboldr.com, and we'll gladly update your Klima to use precise Fahrenheit adjustments.

We're also working on improving the scheduling flexibility in a future update, allowing more control over setpoint windows. We’d love to hear more of your suggestions directly to ensure the new version meets your needs. Your feedback is invaluable to us!

Thank you for helping us improve!
The Boldr Team

Newer versions work intuitively

I had some initial issues related to the Klima hardware device that serves as a remote control for unintelligent heaters and air conditioners and the app. Troubleshooting with Boldr support identified the issue and provided an update. The app, the Klima, and the Alexa integration work perfectly now.

The most impressive aspect of this resolution is how quickly the company escalated the issue to not only developers but to those who had the ability to direct development attention to the issue. This is very uncommon in my experience and transformed a frustrating user experience into a delightful one.

As a result, I can easily recommend this App and the Klima hardware especially to renters like myself who live in dwellings without centrally controlled HVAC.

Developer Response ,

Hi! Thanks so much for the awesome review! I'm really glad to hear that you're enjoying the Klima device and how it works with the app and Alexa now. We always aim to sort out any issues as quickly as possible, so it's great to know that our team was able to turn things around for you.

Thanks again for your support and recommendation!

Best,
The Boldr Team