BlueStar Diabetes 17+

This is a great app for helping manage diabetes. I would recommend this to anyone new or veteran to diabetes. One small problem, almost every update has had a launching issue. BlueStar please make sure your updates work before you put them out. You always fix the problem promptly, but they happen at inconvenient times. Finially I would like to say, Good Job !!!

Thank you so much for sharing this feedback with us. We appreciate your honesty and take our customer feedback very seriously. The BlueStar app was updated this week and all issues have been resolved. Please launch the app and login as normal. Thank you!

Before my use of Blue Star I could not seem to get my glucose level under control. With a change in Meds and the use of BlueStar my glucose level has diminished. The benefits of using Blue Star is that I get immediate feedback whether my glucose level is in target, high or low. I am given an explanation for the rational behind that glucose level. At times I have eaten too much carbs resulting in a high glucose level. Other times I may have exercised too long which caused my glucose to go too low. The quick response is the thing I like most about BlueStar. Right after getting a glucose test result; thru BlueStar I also get feedback on the possible causes of that level. Furthermore when my glucose is in target I get a statement that rewards me for the great outcome. I am finally getting my glucose level in target and the thing I like best is that I now understand my role in controlling my glucose levels.

Keep up the great work! Thank you so much for taking the time to share your feedback with our team, and please continue to do so anytime you have thoughts on our app.

I use to app to track my glucose levels, and have overall been satisfied except for the continuing requests to add more information - meals, fitness, etc. With the most recent update, every time I open the app, which is every day, sometimes multiple times a day, before I can do anything, the app asks me to turn on notifications and to allow it to have full access to my health app. I am not interested in doing those things, and I should be able to use this app without having to tell you that multiple times a day. Please roll back these constant requests, or I will be unwilling to use this app going forward and I will ask my doctor to switch me to a different glucose monitor.

Hello, thank you for your feedback, and we would love to make things right with you. Please reach out to our Customer Care team at 1-888-611-4794, where we are ready to help improve your Bluestar experience.