Blue Yonder Workforce 4+

Don’t know what to do with the Error

At the time using this app, I haven’t gotten into any troubles since my first day of working. However, it seems like the app doesn’t go well as before as time flies because I can’t log in to my account. It just makes me spend a lot of time waiting, but I don’t even know how it’s gonna be like. Although I’ve tried all the ways I can to log in like delete and redownload the app or just waiting for so long, but it still doesn’t work. I am confusing enough for this app!!!

Developer Response ,

Hi,

Based on your review, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at AppSupport@blueyonder.com, so that we can look into it immediately and get it resolved. We would love to give you a seamless experience on our app.

Thanks!

Worst :)

EDIT: sassily replying that I should contact FedEx, months after I wrote the review which clearly states that I reached out numerous times and handled it appropriately with my manager twice and it is clear through your reviews that FedEx was NOT the problem! consumers have issues with your software regardless of where they work! so that was a stupid reply! OG REVIEW: So FedEx decided to start using this app apparently two months before I was hired. My manager and I have made two different passwords, and every single time we make a password, I am able to logon once before I am forever booted off of the app. The app itself is extraordinarily disorganized and glitchy. The fact that I can’t get into my account more than one time before I have to make a new password is really annoying. How am I supposed to look at my schedule like this? I am also not the only person experiencing this. It pretty much every single worker at my FedEx hub has this issue. I’m wondering if anybody else has similar problems, although I saw on the Facebook page for FedEx ground package handlers that this is a common problem. Get it together this is so annoying!!

Developer Response ,

FedEx employees should be contacting their manager or reaching out to NGSSupport@Fedex.com.

App very inconsistent with start times, UI outdated, slow, no Face ID login

For some reason there’s no permanent login in features so you manually have to type your password EVERY SINGLE TIME very annoying and inconvenient. The UI needs some work it’s slow and outdated. FedEx could have found a better app even ADP app is way easier to use and could have been a better alternative honestly. This app barely ever gets updated they are very slow on updates and features. Lately it’s given more error codes not sure why but this app definitely needs an overhaul or something because everyone I work with hates using it and doesn’t like that we implemented into this new way of organizing shifts and scheduling start times change at any time on any day and half of the time the app’s notifications doesn’t work.