BenchApp - Sports Team Manager 4+

Quality has fallen

This app was good to begin with, but has slowly declined. There’s a lot of good thing and useful features but when you can’t even share simple photos or videos with your team cause the quality is so poor and pixilated to the point you can barely open the picture and zoom. It’s pretty disappointing. Someone sends a GIF? Well you’re lucky if it plays once, before freezing and being literally unwatchable. I know it’s not the most important thing about the app but that was never an issue when first using it. I think desktop might be better but this is supposed to be accessible to your team in a mobile manner so we can get quick responses which doesn’t always happen since half the team doesn’t even get notifications, or there’s a new message that doesn’t show OR shows then disappears to the point where you need to retry typing your message multiple times just to get it to post. I do like the format but it’s just lacking in some basic ways that are pretty intolerable at times. My team has already been discussing just going back to what’sapp or group me just so we can have no issues with chatting. Hopefully some of these basic functions are improved cause I’d love to continue using the platform.

Developer Response ,

Hi there. Sorry to hear you’re experiencing this issue. We have a brand new Chatter coming very soon that is amazing. If you can just hold on a little longer, we know you’re going to love it.

Ok until it’s not

The app had been great until you can no longer switch between parent and child. This has happened to multiple people on our team and so it is causing the team to not know who is attending because parents can’t switch to their child’s account. I know they can adjust the attendance by going into each event and check in/out under “set attendance for …”. Would much rather be able to toggle back and forth and see the calendar and if we have checked in/out already. Fix this please 🙏🏼

Developer Response ,

Hi there. This feature is coming back very soon. Not the next release but the release after. Sorry about that!

So many less organizing headaches!

Team captains, pay for the pro version. It will change your life. I run two softball teams, a pretty regular weeknight team and a beer league weekend work team with a huge roster. Having automated reminders in various forms going out to players to check in/out for games takes the stress off having to send the weekly email, and being the bad guy when you have to text/email a player for the 3rd time. Giving the players the chance to respond via text also makes it so easy for them! The ability to send out a quick broadcast email or text for last minute stuff (rainouts, field changes, etc) saves you from having to search to make sure you have the right current group text chain in your phone. The chatter feature keeps that chatter in the app, and I’ve found my teams get more excited to use it as the season goes on. Oh, and being able to keep track of who still owes team fees? Awesome. The developers are hands on as well. Is the app perfect yet? No, but they are very open to ideas and suggestions and are tweaking all the time. I can’t say enough about the app.