Bali Motorization 4+

I hope that you read this before you purchase their motorized blinds. Don’t do it! First when I open the app if I’m lucky the program blinds will be there in the queue. They just disappear and reappear, could be a minute could be an hour. Next problem is the constant “time zone” update which doesn’t even let you put in your time zone. It only has east coast. Also, if you are trying to close the app in hopes that things will work right you, ha! Jokes on you. You will constantly get the time zone update. Which takes a few minutes to cycle. It’s alway a fun guessing game - will I be able to open my blinds? I don’t have functioning blinds, the whole point of blinds is to be able to open and close the blinds. I wish I could return their crap, and get my $10k back. Spend the extra and go with someone else. The frustration is not worth it especially for the cost.

This app along with this gateway is quite possibly the single worst piece of gear on my entire home automation set up. It’s extremely unstable. I have to reset the gateway every time I do a restart on my network. That means if there’s any power outage in my house, the shades fail to work once the power is restored. Furthermore, I get no help from Spring Window Fashions when I call to talk about the deficiencies in the app. My Google Home has an easier time talking to my shades than the app does. For instance, my Google app knows when the shades are up or down, but the Bali app does not recognize it. I have no clue who designed this app, but do everybody a favor and get a new job for them…. like picking up trash on the side of the highway. Give me a third grader with an iPad and they could design a better app than what you were trying to pass off on the consumer.

I downloaded this app to control my motorized blinds and I have to say, it has been a complete disappointment. The lack of support from the company is appalling, and the gateway is always offline, making it impossible to control my blinds remotely.

Not only that, but the app itself is incredibly buggy and unreliable. I've had to force close it numerous times, and sometimes it doesn't even respond to my commands. And to top it all off, I found out that the expensive piece of equipment I bought is just a rebranded item that costs a quarter of the price.

However, I found a solution by using a Raspberry Pi 4, home assistant, and an Aeotec z-stick 7 plus. It's been a godsend and a far superior solution. Not only is it more reliable and responsive, but it's also more customizable and allows me to automate my blinds based on various triggers.

I would not recommend this app or the associated motorized blinds to anyone. The lack of support and buggy performance make it a frustrating experience that simply isn't worth the investment. Instead, I highly recommend exploring a DIY solution like the one I've implemented with a Raspberry Pi 4, home assistant, and an Aeotec z-stick 7 plus.