Alpenrose 4+
Home Grocery Delivery
Alpenrose
-
- Free
iPhone Screenshots
Description
Update your order, skip your next delivery, manage your account details; Alpenrose home delivery...right at your fingertips.
The Alpenrose app lets you browse our catalog, add products to your order, and manage upcoming deliveries to optimize your weekly grocery needs.
Home delivery is a lot of fun. It’s also the best way to get farm-fresh milk and local groceries delivered weekly to your home.
We source both our organic and conventional milk from trusted family farms in the Pacific Northwest, making us proud purveyors of freshness and quality. All our dairy products are Kosher certified and free from rBST.
We also partner with local companies and artisans to bring you family favorite, essential groceries from around the Pacific Northwest.
With our mobile app, your next Alpenrose delivery is always right at your fingertips.
What’s New
Version 1.90
Usability improvements and bug fixes.
Ratings and Reviews
I need app support!
Love the products. However the last two weeks I have had issues w/ the app. It is taking forever to load soo not able to edit order as easily. If this continues I will need to pause my service.
Dark patterns in latest update mislead you into ordering more
The latest update to the app makes it much harder to place a one-time order and much easier to accidentally place recurring weekly orders. For example, selections now default to "every week," and once a selection has been added to your "every week" order, you can't change the item to "next order only." You have to remove the item from your cart and re-add it. Imagine my surprise when I placed what I thought was a one time order for muffins and bread and whipped cream for guests, and next week, I found even more muffins and bread and cream in my delivery box! I like this service, but I have other options for milk delivery if they continue to make it hard to place one-time orders.
Disappointed
Sorry to say that Alpenrose delivery service is not the wonderful service I had hoped it would be and, after only 2 weeks I am cancelling.
I learned today that the chosen delivery schedule of every other week (EOW)means every week to the delivery team, unless I go on the site and choose to skip a week. This confusing format also means that items I have selected for EOW delivery come on the dairy’s determination.
To make this even harder to understand is that items added the day before will come promptly but items placed on the “standing order” get shuffled to the following week
The customer service was nil. E-mail communication was scripted and, even the eventual human contact was scripted, leaving no room for the employee to state understanding of the confusing order scenario.
Never thought I would be attaching a negative review to anything Alpenrose.
Here’s hoping they can clean up the ordering confusion and keep the name synonymous with good memories.
Developer Response ,
I'm very sorry for this negative experience. Our system does allow you to set an every other week delivery frequency. I hope you will reconsider canceling service. I encourage you to contact us back to help set up your deliver preferences to meet your needs. The service you have described is not the service we strive to deliver every day, and we'd love the opportunity to make it right.
App Privacy
The developer, Alpenrose, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Search History
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Smith Acquisitions, LLC
- Size
- 104.9 MB
- Category
- Food & Drink
- Compatibility
-
- iPhone
- Requires iOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
- Age Rating
- 4+
- Copyright
- © 2020 Smith Acquisitions, LLC
- Price
- Free