AirTalk Wireless 4+

My iPhone8 started out to have the usb plug to the box stopped working and they sent a new box 2 weeks after that then. I had acp and lifeline combo and i have very slow data not 5 gs either not with iPhones 8 guarantee then I looked up my plan and I’m sopose to get $30 worth of government phone or life line and it’s not I looked up the plan and it’s only $10. So I’m confused to why I get 15 gb for $10 thru the federal government lifeline and its sopose to be $30 minimum for lifeline and I got screwed. If they don’t fix it I will take this phone and trade it in for different service provider and get my federal government assistance phone program by switching. Please give it back to me as $10 isn’t part of government federal assistance I want what everyone else is getting .

This is the absolute worst provider I have ever had the displeasure of having. From day one it has been a nightmare! I was sent a junk phone that did not work. I contacted support, and have yet to hear back. They give you a 15 day grace period on the phones they send you, however it’s impossible to return/exchange because there is no support. I then tried an ESIM on an iPhone I had. Things took a really bad turn after that…. Service was hit and miss, and on the few occasions I was able to make calls, they were dropped. Family began telling me that a man was answering my phone, and music would play when they called. So I called my number from a friends phone and both times someone else answered. Then my nightmare began. My phone was hacked, any and all accounts on my phone was hacked and now each time I attempt to sign up with another provider I receive a welcome email from the new and a “we will miss you” email from AirTalk. Only to receive an email from the new stating that I have opted out of their service and an email from AirTalk welcoming me back. However, I hadn’t made any changes. Now whenever I am able to make calls i can hear buttons being pressed, or they are dropped. My location is constantly being turned on and it is a mess. I advise everyone to steer clear of this company!

I try to be an honest person when I leave a review. I had no high hopes about the customer service and so on. I would have thought they would replace the battery before sending out this I phone 8. Right away it said battery needs service. Then it went to. Needs to be replaced on the next screen. Lol. So that was the first real difficulty. Then it took forever to combine my ACP and Life line. Once they did it seemed all might be improving except the battery of course. Each month when I get my top off data it automatically goes to High Speed service for about a week. Then once you get around 4 or 5 gigs used out of the 15 High Speed data Allowance. They throttle you down to 2g or 3g speed. It’s horrendous waiting on google to load one page. This is the truth of my own experience. Every month the same exact scenario. High Speed for a few gigs, and then throttled down to snail pace. The phone system is running just fine. I do not load my phone with pics, movies, videos etc.. Every Single Month. Throttle, Throttle, Throttle. And good luck understanding anyone. Good luck to any future takers. Again this is my own experience. I do not know anyone else using Air Talk or Air Voice!