AeroCaster LIVE 4+

iPhone camera won’t display

I have reported this a week ago and still waiting for either a fix or insight to correct the problem of my IPhone connecting to the live app but not displaying a camera viewing on the live app or the IPhone camera app instead it’s a black screen on both apps with the focus setting blinking from continuous to locked on the live app as well as the camera app. All permissions have been granted on both the live app and IPhones, uninstalled and reinstalled has been done several times with both the camera app and live app, firmware has been reinstalled and the same situation. I can connect a tablet and the live app displays with no problem but not the IPhones 7, 8 the 8 plus which they all were connecting and displaying before with no issues. Justin Strazdas, CTS from the sales support engineering department has reached out and he said that I sincerely hope they are working on it but meanwhile my streaming show is effected by this setback. Need someone to help me out here please thank you

Please fix the one Bug i have discovered.

I LOVE and use AeroCaster V 1.5.6. ROLAND is King in my book. PLEASE fix the one bug that occurs when importing iPad Photos into the MEDIA pane and Recording them as a saved iPad Video file. They appear correctly for half a second, and then “stretch” horizontally out of proportion in the Recording. There is a work around by assigning each photo to a SCENE but that is time consuming and I am lazy, lol ;) Other than that one bug, there is NO OTHER Product out there I am aware of that competes with AeroCaster for less than $2K.

When it works it’s AMAZING!

As a person who does a lot of simultaneous teaching and music making online, one massive improvement to this app would be the ability to screen share from a secondary, linked iPad instead of screen sharing from a computer. Many of the people in my community that would appreciate the intuitiveness and versatility of the AeroCaster use items like an AirTurn Duo to turn pages of projected material using an iPad and OBS through a variety of apps.

Also, being able to resize type and photos easily would be great.

I am also having trouble connecting a brand new 9th generation iPad to the AeroCaster—I can’t figure out if it’s software related, the cable, or the device. The iPad meets or exceeds the recommended specs, but is not in the official verified devices list—none of the new iPads are.

Developer Response ,

Thank you for your review and suggestion- we will share this with our developers. Concerning issues with your iPad, please make sure you have updated to the latest version. If you continue to have issues, please visit roland.com/backstage where you can send a message directly to our support specialists. Thank you!