Actors FCU App 4+
Finance
Actors Federal Credit Union
-
- Free
Screenshots
Description
Actors FCU gives you account access wherever your mobile device takes you. It's free, convenient, and secure!
ActorsFCU's app can keep pace with your busy life. Find a branch, an ATM, make a deposit, check your account & credit card balances, pay your bills, transfer between your accounts, view eDocs or secure message one of our team members when you have a question. Access is quick, convenient, secure and allows you to do it all from your smartphone or tablet: Make instant account transfers, view account balances, withdrawal funds, deposit checks, pay bills, view your account statements and more with just a few quick taps. Sign-in quickly and securely using facial recognition, fingerprint authentication, and/or a 4-digit passcode.
To get started, simply download the app and then sign-in for the first time using your Actors FCU Online Banking username and password. If you haven’t established these yet, simply click on “Enroll now” to get started.
What’s New
Version 5.30.10
Stability and performance improvements
Ratings and Reviews
Problems with app
Sometimes the app won’t let me log in. Sometimes I have to change the password (3 times this year, so far). Sometimes it won’t photograph the check. Earlier this year the system was hacked into, nobody ever returned phone calls, and I couldn’t access my accounts at all. A couple of times I uninstalled and reinstalled the app; previously there was a Refresh button on the page showing my accounts, saying there was an updated view; when I clicked on it, my access got completely screwed up. Today I tried depositing a check and had grey stripes showing on my screen, while the camera suddenly took photos before I had even positioned the check. I called Member Services, was on hold for 20 minutes, then was told to uninstall and reinstall the app. The grey stripes still appeared, but I was able to take pictures of the check. Supposedly the check was deposited, but needs to be “processed.”
This app stinks, and I’m thinking I should dump AFCU and use one of the commercial banks, which I hate to do, but the AFCU app is screwed up and unreliable.
A disaster
It won’t let me complete a deposit. I can’t get past the photo of the front of the check. I have rebooted, I have deleted and re-downloaded. No help. Called for help with the app and all they could tell me was “mail in the check”. Why can’t we re-instate the old app which worked very well until this one is sorted out. It must have been apparent that the new one was a mess before the April 25th deadline. This has been very poorly handled. I expect better service from my credit union. This is not an impersonal bank after all.
3 words…
Terrible, Terrible and Terrible ! This banking app is beyond subpar. Will not complete deposit. When I called customer service to trouble shoot, the rep denied that there was an issue with the app. I was also told that I was not using a mobile device, although I informed them several times that the deposit was attempted using my iPad as well as my mobile phone ! Unsure what’s going on with ActorsFCU, but I’m starting to lose faith that they’re even running a valid banking institution. Very poor service experience
all around.
App Privacy
The developer, Actors Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Actors Federal Credit Union INC
- Size
- 76 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 Actors Federal Credit Union
- Price
- Free