Wrapbook 4+

Sync works now

Credit to Wrapbook: they fixed my issue with syncing to make the mobile app functional again. Good job guys 👍

Developer Response ,

Hello! Thanks so much for your feedback. Sorry to hear about the issues you've been having with synching. We have investigated this issue and have updated our sync error messaging to make it clearer how to submit your timecards in the app.

Disaster

I'm giving one star because, while the idea of the app is great, there is a significant issue with customer service availability. Customer support needs to be open 24/7 and efficient, not just during limited office hours. When problems arise, timely assistance is crucial. Unfortunately, I had a very frustrating experience because your customer service was closed when my issue could have still been resolved, and by the time I could reach someone, it was too late. This caused a lot of unnecessary trouble.

I strongly recommend reviewing your policies to improve efficiency. I hope I don't have to use this app again.

Can’t add time on App. Time Calendar greyed out.

I’ll just keep using the desktop version on mobile because I can actually add time to my projects which I am unable to do in this app. Calendar is grayed out and only shows me the dates that I’ve previously billed time to. I’m inside the project. I go to the time and then try to add and it won’t let me. if I go to the expenses within the same project and let’s meet at expenses so I know the project to set up. I can go to the project on desktop and add time and submit time there so something is buggy on here