Uber - Request a ride 4+

We have been using app for a long time and more and more often one problem appears. Becoming almost “normal”that request is accepted, estimating waiting time is 4 minutes and suddenly after few minutes of waiting it become even more (eg. 5) then you waiting a few more, and more… to see that:
1. driver has CANCELED on your trip. This should not be allowed. How they can cancel on client? This is already well known issue and people start to believe they cannot rely on UBER. Can you please do something about it.
2. It’s also very unethical practice that after cancelling when you search again trip is becoming more and more expensive! (I assume system is estimating based on demand and you are creating demand on your own searching many times. This isn’t right. Will give your competitors full rights to win the battle.
3. Destination is not the same as stop. Destination by default is where you will end your journey, stop (that is drop off) is tweet you supposed to stop on your way to your destination! App is not working like that(I was recently told when driver went around, didn’t drop the passenger on his way. Fix your all. It should work out what is the best way to go (and where to stop) to not pay double. It’s using gps, is not hard. Also those names are misleading if destination is understand by you (app!) as a first stop. This not what “destination” is.

It all started on a chilly Autumn evening, my friend and I had been waiting for various other taxis that we had booked with local taxi firms, but to no avail. The rest of the group had left for the club, leaving Dan and myself to fend for ourselves. As the night grew longer, and our beer jackets began to loosen, we needed a hero. Dan took the initiative and got on to the App Store. Who could we trust with the simple job of getting us from A to B? Uber, and more specifically (spoiler alert), Muhammad. Within three and a half minutes, Dan got a call, and Muhammad had arrived. We placed down our half full (half empty?) beers and entered the vehicle. Muhammad stopped us right there and insisted we grabbed the beers and took them with us, he wanted us to have a good night, almost as much as we did. A journey full of anecdotes and laughs lasted for approximately ten to twelve minutes, and I was honestly sad to see the lights of the club in the horizon. Muhammad was a joy to be around, a free spirit, and without him, Dan and I would have been stranded on the streets of Leeds, for what could have been the rest of our lives. Uber isn't just a taxi service and this isn't just an app. Muhammad was a soldier of the night, and Uber was his General. I will never forget the 26th September 2015, thank you Uber, take care x

Mohammed picked me up at around 4 this morning from A&E’s entrance where I’d spent a gruelling 12 hours being grilled by dr’s, assessment nurses, psychiatrists and procured my prescription of choice. Filled with Nottingham’s sick, ill and dying, full of fear, waiting patiently and finally walking out to a foul January morning wondering still if they’d got it right, it needed a certain calibre of man who knew when it was right to speak and more importantly, when. I was in no mood for idle chit chat. From the off, the Uber app just works. I love it. The AandE receptionist’s kindly showed me the brilliant impacting immediate messaging service pin pointing the EXACT location and EXACT time of arrival. From the off, it was only 2 mins, a choice of vehicles - and amazingly cheap considering I live 5 miles away, it’s the only thing around in the middle of the night - I easily could expect a way higher fee - helps to random my exhaustion, fear, and simply just needing to be home for under a tenner is simply fantastic. I’m aware of Uber’s competition and in the past, I’ve actually had accounts with them - but something changed and I no longer used DG, only something I’ve always worked for many years, which is Uber. If I could give Uber 100 seats, I would. Fantastic company.