Twixor 4+

Chat Agent

Ashok Anand

Designed for iPad

    • Free

Screenshots

Description

Improve CX, Communication & Support to customers through hybrid agent chat. Deploy live agent assist bot and customer support chatbots across instant messaging channels.

Twixor is a multi-channel customer support application helping customer care executives to connect and resolve customer queries. Its Hybrid Agent Assist is powered with a dynamic & automated handoff feature that enables agents to intervene in the chat during critical issues or based on customer preference.

The application is powered with following features:

- Accepting an incoming chat
- Sending/Receiving text, audio, video, document messages to/from multiple channels.
- Inviting other live agents to a chat
- Transferring chats to other agents

What’s New

Version 1.0.1

Improved Performances
Nudges messages updated

App Privacy

The developer, Ashok Anand, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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