Tissot Connected 4+

I was really pleased when I bought my T touch solar. The amount of things that it can do was amazing. However my first watch I had to return as it wouldn’t connect to blue tooth . You kindly sent me a replacement and I then set it up fantastic all features functioning brilliant. A while later we changed our WiFi supplier . Because of this I lost the connection with the bluetooth with my watch. Eventually after watching you tube I managed to set my watch back up by logging out and going to factory settings. Excellent. Watch back up and working all except the compass . I cannot reset it I think I will Need to go back to factory settings to do this again to correct it everything else works fine as I said before I was really pleased when I got my T touch solar watch however these few problems have been a bit of a bug bare . I’m happy to give five stars the watch is unusual in what it can do I like the way it works with modern functions and old style hands. And modern electronics. Just feel a bit let down with it .

Dear customer, we would like to thank you for your comments. Please do not hesitate to contact us at customer.service@tissot.ch so that we can provide you with a more detailed response. Sincerely, Your T+ team

Since I have updated the app. I am now having connection problems and also played golf today and when I checked my steps it was at 50. I wish I could uninstall the new update as I had no connection problems and the steps were up to date. After I wrote this review my watch done an update and all is perfect again.

Dear Customer, thank you very much for your comment and we are delighted to have been able to meet your expectations. Please do not hesitate to contact us at customer.service@tissot.ch for any further questions or assistance. Sincerely, your T+ team

It’s the only app I know that you purposely need to drain your phone battery to maintain a connection with your watch needing to keep the app open even the background app refresh is on and all permissions on isn’t good enough for a 1k watch it’s still a paperweight on my desk until this is fixed this is a pity as best looking watch I’ve owned I received a developer response about battery drain I’m more concerned it’s the only app I know that requires it to be running on in the background why does the background app refresh not work the same as having the app running all the time it’s a pain getting warnings that it will not perform to its potential if not on all the time when it in fact is on all the time through background app refresh and all permission on all the time I have absolutely no faith in Tissot anymore so I will now where my Apple Watch until this is fixed

Dear customer,

We are sorry to learn that you are not happy with your app.

In order to for us to have a better understanding of the situation, we recommend you to contact us at customer.service@tissot.ch, we will be able to receive more data from your phone directly.

Best regards, your T+ Team