RICOH Spaces 4+

Booked desk deleted twice

All my desk bookings deleted twice since upgraded v2, very confusing and complicated desk booking system i have ever seen and used. I don't see any difference between v1 and v2.

Since upgraded to v2, all my desk bookings lost twice and zone stopped working, then i was forced to upgrade and rebook and I upgraded to v2 and i rebooked a desk for 2 months in advance a week ago, yesterday received another email saying something happened to my desk bookings and i have to rebook again. Is this some kind of joke? Not happy at all with all of this incidents and the look and the feel of using this app, i lost trust in using this app, app UI is very poor and very confusing and ricoh website is worst than their mobile app ! Totally waste of money and time and not recommended.

Developer Response ,

Hi ESHANN,
I am very sorry to hear about your recent experience with our new app. I invite you to contact us via the help button on the web app so we can assist you best with your desk bookings issues and hear more about your experience with our UI. We would be more than happy to help and I hope we restore the faith your had in our app. Thank you!

Slow, very slow

We recently moved to this app for hybrid working purposes, and I am really disappointed in its usability. It’s very slow, often not even loading in my phone. While the web version is not at all intuitive and does not make it clear how to book rooms, nor does it have a reasonable calendar view.
The app often also forgets my booking or simply ‘black screens’ once I think I’ve booked… I’d also say that the 5 star reviews are of the same style and tone and are most likely fake.
I would not recommend this system / platform at all in its current form. Very poor.

Developer Response ,

Hi NASumner, thanks for taking the time to review RICOH Spaces. We're sorry to hear that you've been experiencing difficulties with our app, and we appreciate your feedback. We're committed to providing you with the best possible experience. As for your observation about reviews, we assure you that all feedback, whether positive or negative, is invaluable to us. We encourage genuine opinions and experiences, and we are committed to maintaining transparency and authenticity in our user reviews. You can always reach us at support@ricohspaces.app.

Amazing!

I recently downloaded this app and I have to say, I'm thoroughly impressed! The user interface is sleek and intuitive, making it incredibly easy to navigate. The features are top-notch and have made my life so much easier. Plus, the customer support team is quick to respond and incredibly helpful. I highly recommend this app to anyone looking for a reliable and efficient tool to improve their productivity. Keep up the great work!