Renogy DC Home 4+

Problem with user battery settings

The software is ok, however, I have recently seen a problem.
I use my own 3S lipo battery packs and use the user battery settings as there is no standard battery setting for 3S packs.
The problem is that you set the correct user settings for the battery in the software and press save, the software gives you a notification to say the settings are set. If you then go out of the battery menu and then back into the battery settings they are all reset back I.e they are not being saved.
The MPPT charger is therefore constantly trying to overcharge my battery packs, fortunately the BMS prevents this but it is not ideal.
If you go into the battery settings directly from the charge controller they are different to the app settings! It’s a bit of a mess and I can’t seem to sort it out.

Developer Response ,

Thanks for your feedback. We apologize for the inconvenience you've experienced with our app. We're working on improving the user battery settings for 3S packs. For the issue with battery settings not being saved, please contact our customer support team at digital_service@renogy.com with more information about your system setup and device details so we can resolve the issue. If you have any other feedback, please don't hesitate to contact us.

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