PlusCharge 4+

I successfully managed to start a charge at Champneys Forest Mere (charger 2) as I needed to top up my car enough to get me home. In order to charge you have to add a maximum budget or kWh amount, so I set it to maximum as I didn’t know exactly how much I needed. When I came to stop the charge at a convenient point the app didn’t work! The Stop Charge button just cycles round as if it was working but the charger doesn’t actually stop. The on-charger screen also didn’t have a button to manually stop the charge like most others do. So I had to wait until the car was fully charged and naturally cut off the charge before it would release the cable and I could finally use my car - having wasted time waiting for the charge and charging to a higher amount than I originally ally wanted to/wanted to pay.

Tried to use chargers at Champneys Forest Mere. After an overly difficult process to get it to start charging, the charging unit stops working after a few mins (completely shuts down - lights off, screen not working). App still thinks the session is running and I am unable to cancel the session as the app says it cannot connect to the charger (because it’s shut down). Exact repeat on second charging unit when I tired another. As stated by others, phone line doesn’t work with recorded message of “mailbox full”.

I turned up where there used to be a Tesla charging point at Champneys Tring with 30 mins for a workout and a charge.

I spent all 30 mins trying to get the charger to work after downloading the app and depositing a non refundable £10. One phone call to a person who had to get someone more qualified to call me back (no call 24 hrs later) and my 30 mins had gone, no charge but a whole lot of frustration.