PILOTLOG - CrewLounge AERO 17+

Original lifetime mccpilot enterprise user here. Remember back in 2012 was experiencing teething problems in setting up and then getting used to, and using the software. Help desk were fantastic. Always resolved my problems, issues. Excellent support.

Updates over the years obviously improved the product and then mainly updates it felt were to keep upto date with airline software technology.

Horrified when new crewlounge pilotlog product came out. Resisted paying to transfer my lifetime licence. Spent a long time reviewing the competition which led me to decide to pay to grandfather my lifetime licence. Glad to say very happy with new product. Took a while to set up as to how I want it to work for me. I like the way the ipad with mobile app is used to interface with aims. Help desk were ace in helping me transfer and incorporate data across. Keep up the good work and thanks for a nice electronic logbook 👍. Would recommend.

Hi Pilot! We highly appreciate all your kind words and positive feedback! We thank you for staying as we endeavor a new journey and for your continued support for us. Hearing such satisfaction for our application truly reminds us that all our handwork was paid off. Rest assured we are committed to provide you with our 100%. #Crewlounge

I confess I slated this piece of software when forced to switch from mccpilotlog. It failed dismally to do any of the functions that I required and would not sync on any of my devices.

I am delighted to now report that it finally works and the team appear to have corrected many of the bugs that you will have read about in the reviews. The syncing is now easy and straight forward and the software works seamlessly across my iPad, iPhone and iMac.

There are still items that I would like to see improved but these are not game changing and are personal preferences.

This app now does what I wanted when I switched from LogTenPro a number of years ago. For a reasonable price it delivers a true electronic logbook.

Hi Pilot! Our team is greatly delighted to receive this message from you! Thank you for your kind words and rest assured that we would continue to deliver the best app and support ever! ​#crewlounge

Back in 2018 I purchased a lifetime licence for MCC pilot log with documented promises of a forthcoming update on their App Store review responses. This update never surfaced, instead arriving as a re-packaged app that required a subscription or a 2nd lifetime licence purchase - Crew lounge pilot log. When pointing out the obvious stupidity in a complaint I was advised that the original MCC licence WAS still a lifetime licence and could continue to be used. Apparently not though as the app is no longer available in my region (UK). Against my better judgement I made a further payment for a lifetime license and all was well until the company have again reneged on the features advertised having now pulled support for roster download.
Save yourself the hassle of having to transfer your logbook at a later date and look elsewhere. I wish I had. I’ll be keeping regular local backups as I’ve no doubt the developer will continue to disappoint.

Dear Pilot, We acknowledge your disappointment regarding the recent updates to the app's functionalities. As the scope of this fix is so large, we do not have an immediate solution at this time. We also join you in wishing that the automatic imports had kept working. Unfortunately, due to software constraints, this was not an option. Rest assured that we are actively exploring various avenues to enhance our services.