OvrC 4+

This is generally good. However one feature which is lacking is faceID login. I don’t want to have to login every time. It won’t even pre-fill my email. If I tap on Password on the login page, I would at least expect to see a list of OVrC email. Instead I have to then search for my email and then select it. It doesn’t remember this for long.

This is the only app I know which is like this.

Also, I would like switches to auto discover devices connected to ports. Domotz does this very well and is why I still use it despite having to pay.

As others have stated, a great product in theory however plagued with bugs when app is updated only frustrated by a ‘so called’ technical support team that will only respond to dealers. Many customers are more than capable at trouble-shooting issues with some basic technical support. The nature of a product such as this is that once a dealer has installed your system, you are unlikely to have an ongoing contract with them, so if you’re unlucky enough to need support from Snap One then you’ll be having to pay them to lodge a support request you could have lodged yourself. Strangely none of this is mentioned in their marketing materials. Could be potentially a useful product but bugs and inadequate support model makes it a poor investment. Sad to say I have wasted my money and cannot recommend this company.

The whole OvrC service is a great idea in theory, but in practice there are too many little bugs to make it truly useful. Why does the app not stay logged in on iOS for example? Why do devices disconnected from one site and moved to another still show online on the original site?