Oracle Field Service 4+

Easy to use for field work

A simple clean modern app that is easy to use. Love the quick link, map interface and the collaboration messaging features. Also really like the default data values. Speeds up my data capture work. Makes my job much easier than the previous mobile solution we had.

Developer Response ,

Hi Olivessa, Thank you so much for your feedback!

Great solution

A great app that works well on my iPad and seemlessly links to our dispatch team

Something Gone Wrong on the Mobile app

Yet again something has gone wrong with a new update… Now certain features like the Back button is not working when you want to go back on the main page, so you either have to completely close the app or click on the menu at the top left corner and select My Route.

Secondly with the drop down menues, once you select something it takes you all the way back to the very top of the page.

Certain drop down menues won’t let you select certain options which then means you can’t move on.

I hope the developers sees this and find a solution as somehow it’s slowing down the work process.

Thanks

Developer Response ,

Hi Malcss, we apologize for the issues you are experiencing with the app. To understand these issues, we will need more information. Request you to please contact your administrators and ask them to submit a service request to Oracle Support. This will help us capture the necessary information and resolve it as quickly as possible.