Netatmo Energy 4+

Not Perfect, but always improving

Based on my experience of the various smart home controls available for heating and cooling, I find the Netatmo central heating relay reliable and reasonably intuitive. My only criticism would be that it seems to need a very strong Wi-Fi signal to maintain a solid connection to HomeKit. Whenever your home decides to switch between various HomeKit hubs it will lose connection intermittently. I assume this is more a problem of HomeKit than of the Netatmo relay.

All pre programmed temps have been changed

This used to be great, but some update or something has happened, all my pre programmed settings have been changed, I had temps set for diferent situations, comfort, comfort +, eco and some of my own like evening or morning, etc, they have all be defaulted to 19degs, all my programmed schedules are now just 19degs, It took that long to tweek the schedules to get the heating temps correct for different times of the day and circumstances and it was that long ago that I have no idea now what it was set at, so after owning for about 5 years I am now back to square one. I went to try and change some, and it now looks like you have to change every setting in every schedule you have, so if you set comfort to a temp, it doesn’t follow through the rest of your schedules! What a joke! Netatmo used to be good, they have slowly gone down hill the last couple of years! Will be looking to change and move away due to issues like this!

Developer Response ,

Hello, thank you for your feedback. I invite you to update your app with the latest version available on Apple Store. If you still need our assistance, please contact us at helpcenter.netatmo.com and add "appios" in your message, we will investigate the situation. Kate, Netatmo Customer Service

Highly recommended

Brilliant. Thermostat and relay were installed in about 30 minutes, including setting up my account, the app and access to Alexa and Siri - both of which work brilliantly with it. Love the wireless eInk remote thermostat: you can place it anywhere in the house. The smart heating functions seem to be doing the job and working extremely well to guess when to bring the heating on and how much energy to use - especially given the snow and freezing temperatures we’re suffered over the last few days. Looking to get a couple of the smart wireless radiator values next to ensure key rooms like the master bedroom stay warm and don’t over heat, nor do the get too cold if we use the gas fire in the living room and fool there thermostat to thinking the house is warmer than it is