Mercedes-Benz Eco Coach 4+

It’s a Good App in helping creating this new driving way, although we opted to PHEV, we believe for more short trips, but we do intend to tow our Caravan with our New Car.
Our score is now some 44,000 points since Christmas Eve when we took delivery of our GLA250e.
But due to running the engine in
(1,000 miles)before starting to tow our Caravan, call me old fashioned, but treat a engine right and will give you a good service in end.
We intend use our car locally for the mass of the time, other than towing the caravan when required.
It was hard to build up the mileage for the engine running period, as for every 70 miles on a average in the car, we managed to get 50 miles in fuel & 20 miles in Electric, using conserve the Battery Level mode.
We hope to go away for a trip away soon, we intend to try to use in Combined Mode at first and see if that the way to do whilst towing.
Any help with that one Mercedes, as I cannot find any instructions for Towing with a GLA 250e PHEV.
The car has a max towing capacity 1.8 tons,
our Caravan has max. towing capacity of 1.6 tons.
The app will be valuably tool for us whilst towing.

It is great to hear that the app is a valuable tool for you, when not only driving but towing your caravan too. The app itself will give you recommendations based on your driving and charging activities.
Maybe instructions for towing with a PHEV can be found in the handbook?
We hope that you have a safe and wonderful trip when you go away! 🌞
Thanks very much for your comments and have a lovely day further.

I enjoy the challenges but can’t find anything listed at all on the site that tells me what I can spend all of these lovely points on that I have accumulated??

Many thanks for your feedback Merc MAN Kezza, there may be further promotions in the app in the future so please keep an eye out for these. Best wishes.

It was working this morning. Stopped working now. This one and eco coach are now broken and cannot communicate with my car. Disappointing from Mercedes.

I have the app for almost 2 years now and we still don’t have an API to connect with 3rd party charger. We can’t take advantage of lower rate at night, have good control and the level of charging. Again, disappointing.

Hello Sarcomite, we sincerely apologise for the inconvenience this is causing, please reach out to our colleagues (24/7) via the in-app call function, 📞00800 9 77 77 777 or 📞+44 (0)207 660 9993 and let them restore your access to the apps.
Regarding your comment about a third party charger, we have just heard that there are plans to implement this into the app, however we currently do not have any timescales for this. Once we have any further info we’ll let you know.
We’d love to hear how you got on, please let us know when you are back in the apps.
Kind regards.