Meliá: Book hotels and resorts 4+

Go to Majorca numerous times a year, with my wife and in a large group for weekend trips. I’ve been doing this for 20 plus year, at first we would book the cheapest hotels however we soon realised that melia/sol we’re by far the best. Standard of the hotels in general, locations, prices, everything is just way better than other hotels. I never had a bad stay in melia, always 100% I stay in one of their hotels.

Hello! Thank you very much for your comment and rating. We are delighted that your stay has been enjoyable. Best regards.

This is such a poor app. I understand why they want you to use to book meals to help with social distancing etc in these times but you can’t! We tried to use at Gran Melia Palacio de Isora. Can’t book a restaurant in the evening being if you have already booked the same one for breakfast - despite the fact there is only one for breakfast and everyone is booked in automatically! I cancelled one restaurant for dinner but then couldn’t book the same one for lunch as the cancellation was on the app but recognised. One restaurant was “reservations only” but there was no reserve option against it. Loved the whole holiday part from this utterly useless app. Get it fixed!!

We are so glad you had a great time in our Gran Meliá Palacio de Isora, it really is a beautiful place! On the other hand, we would like to apologize for your experience with restaurant bookings, we will check the restaurants set up ASAP. Thank you so much for your comments, they have been really useful. Kind regards.

This app is very poor. Doesn’t appear to have been tested properly as lots of navigation problems. You click on links in just the wrong way and it doesn’t work. Also because it is slow and unresponsive you are never sure what the problem is. Then I only found the booking by accident swiping up on see hotel services. The main link via you booking on hotel experiences just sends you in a loop to nowhere. Main issue is if you try and book something it just says you have to login on the homepage- even if you are logged in. So the whole point of booking stuff is impossible. Pretty pointless.

Good morning! We always endeavour to offer excellent service at Meliá. Your comments help us to continue growing as a company and in this way try to ensure that the app develops in a positive manner. Kind regards.