LiveAgent 4+
Quality Unit s.r.o.
Designed for iPad
-
- Free
Screenshots
Description
LiveAgent is the only customer support app that you will ever need. Helpdesk, Ticketing, Automation, Live chat, Call center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like Mailchimp, Highrise, AWeber, Google Analytics and 50+ more
LiveAgent for iOS - Full customer support in your hand. Solve tickets, chat and be more productive on-the-go!
Main features:
- Chats and chat push notifications
- Resolve, Transfer and respond to tickets
- Use preset filters to organize your tickets
- See tags, notes and departments for every ticket
LiveAgent server side supported version:
5.17.23.1 or higher
What’s New
Version 2.5.6
- added multiple localizations
Ratings and Reviews
Good but
Good but the alerting for an incoming chat need fixed. The lack of notifications for incoming chats is disappointing. Also automation rules such as tag changes do not seem to run when using mobile app.
Kinda works
Limited use, dated ui and notifications not working, needs some major time to get it up to scratch for actual usage.
Dated UI and doesn't work
Can't even get logged in. Glad I used a trial first. Really let itself down right out the gates.
Gist is looking like a front runner but different feature set so a bit frustrating that I can't use this app for emails etc
App Privacy
The developer, Quality Unit s.r.o., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Quality Unit s.r.o.
- Size
- 6.3 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 4+
- Copyright
- © 2019 Quality Unit, s.r.o
- Price
- Free