DARB 4+

Darb - Abu Dhabi Toll Gates

Abu Dhabi Integrated Transport Centre

Designed for iPad

    • 4.6 • 2.1K Ratings
    • Free

Screenshots

Description

The mobile application of the Tolling Management System in Abu Dhabi DARB provides the user with the ability to manage his account using a set of services and features that allow him to manage his vehicles’ transactions under Abu Dhabi Tolling Gantries through the mobile application directly without return to the website.
The application provides the following services:
- New user registration service in the Tolling Management System in Abu Dhabi.
- Vehicle registration service for the user‘s vehicles defined in his traffic file.
Create money wallets service and link it with the vehicles.
- Balance Top-up service for the user’s wallet and fees payment.
- Traffic statistics service for user’s vehicles transactions under the gantries and their fees.
- View the fines details listed against him.
- Submitting grievance or exemption service with the required documents attached.
- Check the location of the traffic gantries on the map.
- Account management services.

يوفر تطبيق نظام التعرفة المرورية لإمارة أبوظبي درب للمستخدم إمكانية إدارة الحساب الخاص به من خلال مجموعة من الخدمات والميزات التي تتيح له متابعة حركات مركباته عند استخدام بوابات التعرفة المرورية من خلال تطبيق الهاتف الذكي مباشرةً دون الحاجة للرجوع إلى الموقع الالكتروني.
يوفر تطبيق نظام التعرفة المرورية الخدمات التالية:
- خدمة تسجيل مستخدم جديد في نظام التعرفة المرورية لإمارة أبوظبي.
- خدمة تسجيل مركبات المستخدم في النظام من خلال استرجاع قائمة المركبات المرتبطة بالملف المروري الخاص به.
- خدمة إنشاء المحافظ المالية وربطها بالمركبات.
- خدمة شحن رصيد المحفظة المالية ودفع الرسوم.
- خدمة عرض احصائيات حركات المرور لمركباته من البوابات والرسوم المترتبة عليها.
- خدمة الاطلاع على تفاصيل المخالفات المدرجة بحقه.
- خدمة تقديم طلب تظلم أو إعفاء مع إرفاق الوثائق المطلوبة.
- إمكانية الاطلاع على أماكن تواجد بوابات التعرفة المرورية على الخارطة.
- إمكانية إدارة الحساب الشخصي.

What’s New

Version 7.2.1

- General User Experience Enhancement

Ratings and Reviews

4.6 out of 5
2.1K Ratings

2.1K Ratings

mannie-h-b ,

Can’t open

So often, the App does not open, when I am attempting to pay… I need to shut my phone and then reopen to start the App.
Please look into this bug in your App.

PPMMP23 ,

App difficult to use.

I registered for the app the day I bought a car. I set it to pay when I needed to park and pass through tolls but the app is too complicated to register and you are still fined even if you have money sitting there in you wallet. So I am very unhappy with the app. Also the instructions to register is not even there to help you to avoid being fined. Needs some work I think. Also you can’t contact anyone if you are abroad so you can’t get the help you need if you are on vacation or business. More work needs to be done to support new drivers to the country. It would be useful to do all this registration when you buy the car so there isn’t further difficulties.

Rosslyn Menace ,

Incomplete and inadequate

Be aware that if you have an exemption for a vehicle, you are unable to remove it and request exemption for a different vehicle instead. (e.g. if you buy a new car and want your exemption applied to that one instead). According to advice from a supervisor today, this feature has not been built into the app, though “they are working on it”. DARB cannot even do it themselves. This has resulted in me having to pay AED100 for a AED4 charge. Currently it seems that the only way change vehicle exemption is to sell the original (exempted) car. Very unfair and unjust.

Developer Response ,

Dear Valued Customer,

Kindly note that the updates have been applied to the system to ensure a better user experience. You can change the exempted vehicle by submitting a new exemption request for the new vehicle using your DARB account and the exemption will be transferred automatically once approved.

If you have any inquires, you can contact us through the call center on the toll-free number 80088888 or you can submit a request using your DARB account, and our team will provide you with the needed support.

Best Regards,
Integrated Transport Centre - Darb Support team

App Privacy

The developer, Abu Dhabi Integrated Transport Centre, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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