Crew Access Mobile 4+
CAE Inc.
-
- Free
Screenshots
Description
CAE Crew Access Mobile is a part of CAE Crew Management platform, offering Crew Members real-time access to their roster and personal information.
CAE’s flagship crew-facing app provides self-service tools such as auto-processed duty swaps, leave requests, open time, and our innovative Crew on Flight Chat® to keep teams connected on the go.
With CAE Crew Access Mobile, Crew Members can access information from Crew Management anytime, anywhere, empowering them to focus on delivering exceptional passenger experiences!
Description of each service:
• View Rosters: Access and view published roster information, including both flying and non-flying activities, even when offline or in areas with poor connectivity.
• Real-time Notifications: Receive immediate notifications when there are changes to your roster and acknowledge them directly within the app.
• Duty Swap: Initiate and accept duty swap requests with other crew members.
• Trade Board: Post and search for swappable duties on a central platform.
• Leave Manager: View leave balances and submit leave requests through this service.
• Chat: Connect with other crew members scheduled to be on your flight, facilitating communication.
• Open Time: Service that allows crew members to send requests directly to airline for schedule changes.
• Request Forms: Service allows crew members to create customised forms for efficient communication with schedulers such as submitting documents or requesting sick leave.
• Pairing In Advance: Set preferences for future destinations and flights and send request to admin before the schedule is published.
• Off-Days: Submit requests to the admin for days off due to reasons such as weddings or sickness.
• Biometric Login: Securely log in to the app using Face ID or Touch ID for quick and convenient access.
These services aim to streamline crew management processes, improve communication, and enhance efficiency within airline operations.
Crew Access Mobile is seamlessly integrated with CAE Crew Manager, Crew Control and CrewTrac.
What’s New
Version 4.5.1
- UI improvements and bug fixes
- Added activity type label for crew on flight
Ratings and Reviews
Not fit for purpose
I was very surprised to see that this app is actually 4 years old!? There’s no way to synchronise your roster to Google without manually updating an .ics file to Google each and every time there’s a roster change - ultimately I see this causing disruption to the airline’s operations due to check in mistakes. As another user mentioned the app crashes every time I try and use dashboard maker. There’s no way to add a photo to your profile, a very useful feature for larger airlines. The schedule view is very clunky and not user friendly, a list view would be far better. The app often stalls at the sign in page requiring a forced reset of the app. The app doesn’t seem to support viewing times in local. Messages from crewing don’t seem to generate notifications. Can’t see crew members allocated to a flight with a regular app reset. All in all a very poor example of a crew roster app.
Poor Interface
The app has VERY poor functionality.
If you select TODAY, the app goes to the first duty of the current duty block - not today. You cannot have a day view.
There is no option to select Local (for simulator duties) vs Zulu (for flights).
You cannot select font size.
You cannot see simulator crew.
The dashboard maker crashes the app.
Duty detail includes Sabre-like extraneous detail.
Changes are marked as DROPPED, MODIFIED or ADDED, but due to the extraneous detail it becomes extremely difficult to spot the difference.
You cannot add a personal note to a duty (eg for a simulator duty, what the duty actually is).
EDIT: There is no option to give feedback or contact developers within the app (and they don’t respond/reply to these reviews).
EDIT2: You can sync with RosterBuster. The bug is that you must deselect Connect to RosterBuster, then leave the screen (despite the toggle moving back to ‘Connected’, then close the app and restart the app.
EDIT3: As others have said, FACE ID is not automatic. So when you go back to an open app it stalls on the notifications screen. The only option is to close the app, then select the app, then select FACE ID…
Rubbish
My company recently switched from a very simple, easy to use mobile app to this. Whilst I’m sure the advantages behind the scenes are great, to the crew member, this is a disappointment. Firstly, it’s full of bugs, such as the Dashboard Maker which closes down the app if you scroll down too far. No profile pictures so I now have no idea who I’m looking for in the crew room at report. No simple way to export the roster to Calendar, without first having to email it to yourself in ical format, yet it has rosterbuster support (for which a paid subscription applies).
Early days but it’s a no from me so far. Bring back cwp.
App Privacy
The developer, CAE Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
- Other Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- CAE Inc.
- Size
- 73.4 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 16.0 or later.
- Apple Watch
- Requires watchOS 9.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © Copyright (c) 2022 CAE, Inc. All rights reserved
- Price
- Free