Co-operative Bank BusinessHelp 4+
The Co-operative Bank
-
- Free
iPhone Screenshots
Description
With The Co-operative Bank Business Help secure messaging app, you can send
messages to our dedicated customer support advisors wherever and whenever it
suits you.
Because messages are encrypted and private you can send confidential information,
ask any question so you can get the right help for your business banking questions.
You will identify yourself the first time you use the app or if you change device or
PIN. This could include being asked to scan an identity document and undertake a
facial recognition check.
Key features
Get help with your business banking queries
Chat with our dedicated customer support advisors
Send/Receive messages, photos, videos, files to get help with business
banking wherever and whenever it suits you
Who is it for?
The Co-operative Bank Business Help app is for Co-operative Bank business
banking customers.
What can I do?
You can use the app for help with your servicing queries including:
online banking support
security tokens set ups
card queries
transaction queries
What’s New
Version 2.1.60
This includes some minor enhancements and fixes. Get ready for more good stuff, heading your way soon.
Ratings and Reviews
What a waste of time.
Can’t seem to get registered for the help app. I thought I’d give it a go while waiting on the phone. Got registered and then get rejected cos my passport photo is blurred. You already know who I am what’s the problem?
I’d cancel my account but I probably wouldn’t be allowed to for some reason. Sooooo frustrating!!!!
Developer Response ,
Hi I'm sorry to hear you've been unable to register. I'll ensure that your feedback is passed to the relevant team. - Michelle
Is anybody there?
Spent 30 mins getting to speak to someone who advised that in future to try using the business help app, to save my valuable time. I messaged for help at 2pm today and got NO response! Deleted app and considering closing my business bank account with the Coop and go elsewhere.
Developer Response ,
Hi apologies for this I'll ensure this feedback is passed on. - Michelle
No response on app after 3 days!
Thought I’d download this app to save the hour phone call trying to get through. 3 days later and still no response.
Developer Response ,
Thanks for this feedback. - Michelle
App Privacy
The developer, The Co-operative Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
- Other Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- The Co-operative Bank plc
- Size
- 67.4 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Nivo Solutions Limited
- Price
- Free