Chatway Website Live Chat 4+

Chat with your site's visitors

Chatway

Designed for iPhone

    • 4.7 • 13 Ratings
    • Free

iPhone Screenshots

Description

Use Chatway to communicate with your website's visitors on the go. Answer live chat conversations and make sure you're always available

Our live chat software enables you to create and foster unique customer experiences by adding a live chat option to your website.

Connect with your customers, no matter where you are with a simple and easy-to-use website live chat software that boosts customer satisfaction, loyalty and business sales.

Empower your business, improve customer interactions and build lasting relationships through instant and efficient real-time communication, all from the convenience of a mobile device.

Take advantage of the flexibility that the mobile app offers, equipped with robust features that make providing exceptional support seamless. Never miss an opportunity to impress customers with quick responses and faster resolutions.

Features you’ll love:

* View customer details and device information

* See resolved and unresolved chats at a glance
* Search filter to narrow down chats easily
* File-sharing within chat
* Add custom tags for specific issues (technical, sales, marketing etc).

What you can do with Chatway:

Resolve customer issues faster
Faster responses, quicker resolutions, and happier customers.
Improve customer satisfaction and brand loyalty by offering superb support with live chat when it's needed the most.

Offer instant support
Real-time & prompt responses. No waiting around.
Create a positive experience for your customers by offering immediate assistance. Reduce customer frustration and address issues efficiently.

Collaborate with multiple agents easily
Assign chats to fellow agents for expert assistance, ensuring a smooth customer experience. Supervisors can monitor ongoing chats, provide guidance, and step in when necessary.

Get insights on customer interactions
Expert analytics for your live chat app. Gain in-depth visibility into customer interactions, including response times, customer satisfaction, and much more.

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Visit www.chatway.app to learn more about how you can improve customer communication with live chat on your website.

What’s New

Version 2.0.201

- Live translation for conversations is now available through the app. You can translate messages and send messages that are translated in real-time.

Ratings and Reviews

4.7 out of 5
13 Ratings

13 Ratings

jessish 122 ,

So far so good !

I use Chatway for my Shopify store and so far it’s been so good, customers are able to interact with me straight away which helps conversion rates as well as given customers more information about our service.

I like how I also get email notifications once the customer starts a conversation which means I’m alerted as soon as I have a new customer/lead

This app works really well on Shopify, which is the website platform I’m using.

Only small concern is on one of my phones. I do not get notifications which I’ve tried to enable however I’m sure the team will be able to sort this for me as it is working on my other phone already✅

Thank you chat way team

TheDebonator ,

Used a day and way better than WhatsApp

I installed Chatway on my website 3 days ago and already it’s a lot less confusing than random WhatsApp messages.

I can keep a tab on chats and the day after installing, I secured my first bulk order.

Nikkimcl ,

Fantastic!

I use the app for my bigcartel store to give my customers a quick and direct way to contact me. The app is very easy to use . Quick to set up and has been a great addition to my business

App Privacy

The developer, Chatway, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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