Cat in a Flat: Pet Cat Sitting 4+

Most helpful site for cat owners

I’m greatly thankful for Cat in a Flat! Such a peace of mind to know where to turn to to find a reliable vetted cat sitter in the local area to take great care of your cat! I was very anxious to leave my 11yo rescue cat alone for the first time. The Edinburgh Cat Owner site recommended CIAF and I’m so happy that I found the most wonderful cat sitter (Hannah P in Edinburgh) who I could trust completely, she send lovely pics and videos throughout of a very happy cat, which made me very happy in return (slightly jealous tho because Coco had such a great time with her 🥰) It’s such a gift that you can go on holidays safe in the knowledge that your cat is well cared for, safe and happy! And the service the cat sitter provide is also affordable which makes it even better! I cannot praise and recommend the cat in a flat site and the sitters enough!! Thank you so much 😻

Great concept, app is clunky

I love the concept and recently just completed my first two bookings. As a cat lover, I’m so glad something like this exists.

Other reviewers have stated issues with fees. Cat in a Flat maintains that the Stripe fees are included in the price shown, but that in fact is not true. I have done a 10 day booking and in app it tells me I’ll make £103 but when Stripe finally pays out, it’s more like £83. Which is significantly less. I would still use the app and accept bookings, but I wish the payout shown in the app was accurate.

The UX on the app isn’t great. It is functional though and does seem to get the job done, but the experience really lacks finesse. Its slow to transition from screens and the information hierarchy on the Home Screen doesn’t really make sense. As a designer myself, I find the experience unpleasant. I think if some improvements were made and bugs were fixed this would be such an amazing app! I have ideas and would love to share them on how to make things better!

Developer Response ,

Hi, Thank you for taking the time to write a review. All feedback is welcome so if you have any thoughts you would like to share, please email the team at support@catinaflat.com

Regarding your payment, as we don't charge a subscription fee, we have kept our commission per booking as low as possible. This fee of 19% provides you with customer support, platform maintenance, a secure payment system (Stripe), community engagement and education. When setting your rates we show you what you will make after our fees are deducted.

Hope that helps.

Best wishes
Cat in a Flat

Life changing

I feel so hateful this app exists. I have a 17 year old diabetic cat. I need to be home every 12 hours to feed, wait 30mins then inject. I tattoo and travel so much and suddenly I can’t stay late at work, I can’t travel I can’t do anything I used to. I’d do anything for my cat and she’s cost me over £8000 in vet bills after she got sick then suddenly had diabetes and year and half ago. Family helped but it’s a lot to ask. Now I’ve found an amazing woman who can do the specific times I need, stay with her and inject her correctly whenever I need. I can now travel for work again, have a life again. It’s amazing! Pets are a responsibility and it’s hard to leave them but the care here is wonderful. Honestly it’s changed my situation completely. It needs more advertising though! Very grateful this exists thank you!