BG SyncEV Installer 4+

App crash fix

To fix the app crashing after trying to connect, set your phone to 24 hour mode.

Not sure why they have not worked on this or atleast posted the resolution on here but this worked for me and was easy to set up after this.

Customer Service

This company do not have an out of hours service. However, Gareth the IT manager called me at 7.30pm on a Friday night to help me solve my issues. He was very polite and got me up and running. If you are considering a sync charger, please make sure you have it connected at installation and it will be absolutely faultless for you. A huge thanks to Gareth for you’re outstanding support!

Developer Response ,

Hi Dean, thanks for your question. It depends which product you have. For questions like this, we ask that you contact us at support@syncev.co.uk

Also, please consult the Installation Manual for your device from w.syncev.co.uk.

Wishing you the best in your experience with BG SyncEV! Please consider updating your rating to 5 stars once you have the answers you need!

Worst app - impossible

I’ve spent all day trying to charge my car. How difficult does this need to be? App keeps either crashing, endless wheel of doom followed by time out message. I feel like taking a sledgehammer to the worst charger I have ever come across in 10 years of driving EVs.