Bank of Scotland Mobile Bank 4+
Secure, convenient, on the go
Lloyds Banking Group
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- Free
Screenshots
Description
Discover why millions of current account customers choose our app.
Stay on top of your money with customisable tools that help you keep track of your day-to-day spending and stay ahead of your bills.
EASY AND SIMPLE ACCESS
• Use your face or fingerprint to log in faster and more securely.
• Just open the app and explore your spaces to get quick access to everything you need, from balances and savings to pensions and investments.
CONTROL FOR YOUR CARDS
• Whether your card is lost, stolen, or simply misplaced, relax knowing you can freeze it, order a new one or look up your card details.
BE IN THE KNOW
• Stay ahead of your bills - your upcoming payments summary lets you know what’s being paid and when.
• Spending insights helps you understand where your money goes every month.
• Check your credit score and get personalised hints and tips to help you stay in control of your money and move closer to your big dreams, like getting a new home.
• Never miss important updates again: personalise your notifications to stay on top of everything.
IN FOR A PENNY
• Make every penny count with Save the Change. It rounds up what you spend on your debit card to the nearest pound and moves the change into a savings account.
• Get cashback from your favourite retailers with Everyday Offers.
HOW WE’LL CONTACT YOU
Using our app won’t affect how we contact you. Our emails will address you by your title and surname, and include the last four digits of your account number, or the last three digits of your postcode. Any text messages we send you will come from BANKOFSCOT. Be aware of any message that differs from this – it could be a scam.
IMPORTANT INFORMATION
We don't charge you to use our services, but your mobile operator might charge for some things, such as downloading or using the app, so please check with them. Services may be affected by phone signal and functionality.
When you use this app, we collect anonymous location data to help combat fraud, fix bugs and improve future services.
The app is available to customers with a UK personal account and valid registered phone number. IOS14 or above required . Device registration required. Terms and conditions apply.
Freeze and unfreeze certain types of transactions securely 24/7 for extra peace of mind or if you’ve temporarily misplaced your card.
Touch ID requires at least iPhone 6s running iOS 14.0 or above or iPad (5th generation), iPad Pro, iPad Air 2, or iPad mini 3 (or later models). Face ID requires either iPhone X or later models, or iPad Pro with Face ID capability (2018 onwards).
Apple, the Apple logo, iPad, iPad Air, iPad mini, iPad Pro, iPhone, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries.
Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
What’s New
Version 156.02
Your new app has arrived!
You can still do everything you normally do, and more. We’re excited to share this update with you and hope you feel at home.
Take a look around. Explore the new tabs at the top to discover your dedicated spaces. Here, you can:
• Check your credit score
• Browse investment options
• Get insurance quotes and more
Stay in control with a quick view of your balances on the Summary space.
Plan ahead and avoid getting caught short, by checking your upcoming payments in your Everyday space.
Ratings and Reviews
Updates are antiquated
Having received a message from a recipient to say that the payment I had sent had not been received, I looked on my app to see the payment hadn’t been recorded as sent. If I had looked closer at that point, I would have noticed my balance had changed although payee not recorded. I paid her again - still no record on the app. I checked balance to see both payments had been debited. I contacted the bank to be told that the app wouldn’t be updated until 1st July because it was the end of the month and the weekend 😱. The transaction has not shown up in the payee’s account and her balance hasn’t changed. I was advised to check my desktop. I don’t have my account on the desktop and it is a busy Sunday morning.
This app is not an improvement on the previous one and I am left to ponder where in the ether my double payment is - left my account, not in the payee’s account, although both times I was informed payment was successful and would appear in the recipient’s account immediately.
Developer Response ,
Thank you for getting in touch, and we hope that this transaction issue was resolved for you. Since you left this review in 2019, we've made a lot of improvements to our app. We'd love to know what you think. ~ Emma
Generally good
I’ve used this app for quite some time now, moreso since my local branch closed. The app has broadly done what you could want, it’s easy to transfer funds to friends and family and to keep an eye on accounts.
One issue I have with it is the “Cheque Deposit” facility - it’s such a hassle, it can’t be too dark but not too light either. Within the margins but not *that* well within, a bit closer - now to the right, no now the left… then when you get a picture of the front which at least has well defined borders, you’ve still to take one of the back - a blank piece of paper. After all that it tells me there’s still a problem and to take it to a branch (again, they closed my local one). It’s not often I have to cash a cheque but it would be better to not offer it as a feature when it’s so temperamental.
Payments to MasterCard
I always transfer the full amount of a purchase from my classic account to my MasterCard before I get a statement. It always takes the money out of my classic account instantly, however is always at least a day before it goes into my MasterCard, even though it always says it will be in my MasterCard account within 2 hours.
This caused me a problem at the start of the month when I wanted to buy airline tickets, they were going to cost more than my credit allowance. Because of this, I transferred more than the full amount to my credit card BEFORE buying the tickets. Again, it said the money would be in my credit card account within 2hours ! Again it wasn’t, and the money was taken from my credit card account for the airline purchase BEFORE my money transfer was registered in my credit card account. I then got worrying nasty messages on my bank app, AND 10 days later got a nasty letter. I phoned the MasterCard number, and she wasn’t very polite or helpful. So, I now don’t know if I have any credit issues, when I did nothing wrong.
Needless to say I am looking into changing ALL my B.O.S accounts to another bank.
Cath McCallum
App Privacy
The developer, Lloyds Banking Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- User Content
- Search History
- Browsing History
- Identifiers
- Diagnostics
- Other Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Lloyds Banking Group
- Size
- 385.4 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
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English
- Age Rating
- 4+
- Copyright
- © 2011, Bank of Scotland
- Price
- Free
Supports
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