Bang & Olufsen 4+

It would be nice to set up a default device... I only have the Neo Soundstage so it makes little sense for the app to keep asking me which device I want to control.

Widget support was just added /updated only using the old widget system and not iOS14 widgets. Still (Feb/2021) not updated to support iOS14.

Changing the volume and switching sources are two of my most commonly run operations. Recently the UI was changed so that volume controls are available on the device homepage but I still have to go via the device selection screen. Selecting an AV source requires getting past device selection screen, scrolling down, selecting TV remote, tapping the source button and then finally choosing the source. Not quite the same as having a "Netflix" button on the Beoremote itself.

Hi Tum, thank you for the review! We appreciate your feedback and would love to know in more detail. Please consider sharing your feedback with us via https://support.bang-olufsen.com/hc/en-us along with your product information and we will gladly forward it to our development team. We hope to hear from you. Regards, Bang & Olufsen Support

This is a extremely hard review to write because I’ve been a fan of the company ever since my father brought his first system back in 1987 and remembering just how magical the CDX part was and hearing the Redlines, I had never heard anything like and then buying my first in 1997 with the BeoSound 9000/BeoLab 8000 and still to this day I get excited by the products and believe they’re second to non and actually get withdrawal symptoms if I don’t get a new brown box with the Bang & Olufsen branding every now and then throughout the year.

For me Bang & Olufsen is about beautiful design and delivering sound and where their products excel this app fails, it uses Deezer within but I’m unable to save or compile a playlist, save albums and not have a limited selection compared to what Deezer offer and when I search for well known popular artists it fails to find them, I could use the Deezer app and cast or airplay but multi-room doesn’t support this source so can’t play to multiple speakers throughout the home and occasionally the app suffers from products going offline even if I’m in the same room and can’t open them up.

I’ve been with B&O for a long time now and know just what they’re capable of, they set the bar high and practically invented the multi-room even before it was believed possible and hope they invest in this app because in my opinion it’s the only place it fails.

Hi, thank you for your long-term trust in the B&O brand and our products. We are sorry to hear that you are experiencing these issues.
Rest assured that our development team is constantly working on improving the app and its functionality and features. As for the Multiroom issues you are experiencing, we would like to invite you to contact our support team directly, so we can better assist you:
https://www.bang-olufsen.com/en/support/beoplay-contact.


Regards

Bang & Olufsen Support

The sound of the A1 speakers is excellent - as is the feel of quality. Unfortunately, the software does not rise to the same heights - Ive had two of these speakers for three years now & its been one problem after another with pairing them, keeping them paired and simply having them work as advertised. Last year it was a problem with turning them off: with no detectable reason, one of the two would refuse to power off at the end of the evening. Following all of the online advice available, to no avail, I simply had to let the offending speaker run out of power (- nearly a week if they were fully charged!) before it would accept any input.
This year its simply pairing the two speakers at all….it cant tell the difference between them. When attempting to add the second speaker (for stereo pairing) it switches the output from the first registered to the second (while still referring to it as the primary speaker) ….& the app simply states ‘theres a problem’ when trying to get it to see two speakers.

From a premier product I expect better - I have speakers costing 20% the price of ONE of these speakers that works perfectly each and every time I fire it up. Come on B&O, you can do better than this!

Hi there! We are sorry to hear that you are currently facing stereo pairing issue with your Beoplay A1s and appreciate your feedback. We are happy to help. In order to do so, please send us further details on your setup via https://www.bang-olufsen.com/en/support/contact. Kind Regards, Bang & Olufsen Customer Care