AXA Doctor At Hand 17+

Same day GP appointments

Doctor Care Anywhere Ltd.

    • Free

Screenshots

Description

AXA Doctor at Hand is a 24/7 service, available wherever and whenever you need it. From a choice of appointments with GP’s or Advanced Clinical Practitioner for advice, prescriptions, tests or eligible referrals, AXA Doctor at Hand takes care of things seamlessly.




Anytime appointments
With AXA Doctor at Hand, appointments are available 24 hours a day, seven days a week, 365 days a year. You can see GP’s and Advanced Clinical Practitioner by video or phone. Advanced Clinical Practitioner appointments are available from 8am – 10pm*
There’s no need to fit in with fixed opening hours or be left hanging on the phone to make an appointment or to get the support you need.



Hand-picked network of healthcare professionals

Appointments are with qualified doctors and advanced clinical practitioner; experienced healthcare professionals handpicked by Doctor Care Anywhere. You can even choose whether you see a male or female clinician. All our clinicians are UK-registered with either the General Medical Council (GMC) or Nursing and Midwifery Council ( NMC). They are also specially trained in virtual consultation skills, ensuring that you receive the highest quality of care during your consultation.



See a clinician from anywhere

Booking appointments through the app couldn’t be easier. AXA Doctor at Hand
appointments are usually available within a few hours, and you can join from anywhere
in the world – at home or when you’re away.



Medical records at a touch

You will have a copy of your appointment notes uploaded directly to your patient record,
so you’ve got a reminder of the conversation you had with the clinician. Your full medical
notes can be sent to your NHS GP to make sure that everyone’s in the picture. Doctor-patient confidentiality is paramount. Your notes will be stored securely in your patient record.



When asked for an activation code, activate using your AXA Health membership number if you have one (found on your AXA Health membership documentation) or, if you don’t have an AXA Health membership number, use the activation code emailed to you by Doctor Care Anywhere.



To view all the features of AXA Doctor at Hand and for more information please visit
www.doctorcareanywhere.com/axa



Full Terms and Conditions can be found at www.doctorcareanywhere.com/terms-conditions-axa

What’s New

Version 9.0.0

We’ve made some updates to improve your experience:

• Improved app performance and monitoring for a smoother experience.
• Resolved an issue where some users landed on the Login screen instead of the PIN screen.
• Resolved a problem where the join appointment alert pop-up displayed a different doctor’s name to the patient.

We hope you enjoy using our app. Your feedback helps us make continuous improvements.

Ratings and Reviews

4.7 out of 5
6.7K Ratings

6.7K Ratings

abdulrimr ,

AXA does it best

As someone who’s moved to the UK from abroad, I hate how poor public healthcare is here. After repeated disappointment with the NHS, I got the best healthcare policy AXA has that also includes access to a GP through this app. I can’t stress enough how effective and easy this is. No more long queues or ridiculous waiting times and the doctors I’ve spoken to on the app have all been competent and absolutely fantastic. Thank you for doing healthcare as it should be. I’ve been using this for 2 years now and haven’t needed the NHS since.

wyullg ,

Great service, but app is buggy

Appointment availability, ease of booking, video and doctor quality are all excellent. App functionality is good, but have encountered a few very annoying bugs. Problems with the app logging in, trying to search for another pharmacy after selecting one for a prescription and only being shown the one I initially selected which didn’t have stock. Children only allowed under one parent and not both so we can both do appointments for them. Doctor had technical difficulties issuing a prescription. Once pharmacy collection is selected there should be the option to change pharmacy and also change to home delivery if pharmacy has no stock.

Gareth Burgess ,

Old School Service

Face to face appointment within 30 minutes and the doctor was very thorough and pleasant. She took the time to really understand my daughters symptoms and left us feeling confident and really took away the worry we were feeling with a poorly child. It reminds us of how things used to be back in the good old days when doctors were readily available and had time to care properly.

App Privacy

The developer, Doctor Care Anywhere Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Sensitive Info

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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