AlwaysSafe 4+

No Push Notifications

I bought a rotate and tilt camera and thought I’d be able to connect it to the SwannCloud App. Nope! Had to download the Always Safe App Instead! Unlike the SwannCloud App, Always Safe does not send push notifications to your mobile phone and instead it emails you. Now, I’m sure most of us bought our wireless cameras which are managed on our phones to be alerted immediately if the Motion Detector is activated!
Come on Swann! Stop producing hundreds of apps and work on making all your products work on one WHICH SENDS PUSH NOTIFICATIONS...
The Always Safe App is much more sleek and works much better than SwannCloud but I cannot rate it more than 1 star as it has failed to deliver on the second most important aspect of what people want this for. 1 to see a live stream of the camera. 2 to be informed of any movements.

Developer Response ,

Hello Bvr_111_ ,

Thank you for reaching out to us and providing your feedback. We are sorry to hear about your experience when using your new Swann System. This PT camera will only be able to use the AlwaysSafe Application. We will send your feedback to our development team for further updates.

Have you tried our latest software? If yes, are you still having issues?

Your feedback is important to us.

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support

Frustrating

I am so frustrated with this app !!! It’s shocking and the biggest problem is the Alarm and motion just don’t work at all, I have tried so many time to set my area and adjusted the sensitivity and yet still every 5 mins the alarm goes off !!!! I only need it to go off when I have some one on my property not when a car drives past or a dog walker on the pavement goes by please please fix this or it’s time to get the professionals in and pay for a better product!! Unhappy customer and extremely frustrated not to mention the camera has missed two attempts of break in as it also don’t record the movement it’s seems to do its one thing !!!

Almost Great

Tried this app because my StreamView app stopped displaying in landscape position however after downloading this app I’m pretty sure it’s the StreamView app renamed as it’s exactly the same. Unfortunately it’s 4 stars from me because of its inability to display in landscape position. I do find this so annoying and kinda wish Apple would refuse all iPad apps into its store that fail to have both landscape and portrait mode. Do people actually view an iPad in portrait position because I rarely see anyone use it in that way.