ZoomInfo 17+

Essential for business on-the-go

This is a fantastic addition to the ZoomInfo product line. It seamlessly integrates with my ZoomInfo account and allows me access to all their extensive company and contact data while I’m away from my computer or out with clients.

Things I love:
-Ease of finding insights on a company or a contact, especially the recent news and Scoops items. Incredibly valuable for prepping for on-site meetings.
-Calendar integration works well. It will generate a “brief” for upcoming meetings that includes intel on the company and meeting participants.
-Ability to export contact information from the app directly into my phone’s contacts, without having to copy and paste all that info.

As things open up, this is a must-have app for anyone who uses ZoomInfo.

Terrible user experience

Zoominfo seems to suffer from a lack of competition. Nobody else offers a comparable database of contact info. But that means nobody keeps them on their toes.

The result is Zoominfo often mixed up or cuts off job titles and shows outdated work email addresses even when it catches recent job changes.

Users can tolerate that—no collection of data is 100% accurate—but there’s no excuse for instability and an interface that tortures our reps.

Zoominfo’s Reach-Out extension constantly logs out users and gets stuck in endless spin cycle more than 50% of the times we slide it out.

Searching for an individual by name takes four clicks instead of one, plus an excess of unnecessary pop-up messages to close. Exporting a lead to a CRM also takes unnecessary clicks answering questions Zoominfo doesn’t need to ask.

High-volume outreach sales teams need velocity and simplicity to win. Zoominfo has the data we need, but it slows my team down and tires us out with obstacles that don’t have to be there. Give us a search bar on the Home screen: Name, organization, search. Open the match, export. No extra clicks, no pop-ups to ex out, done. Please, Zoominfo.

Developer Response ,

We're sorry to hear about your experience with the Reach-Out extension. If you need further assistance please contact us at mobileapps@zoominfo.com

Quick check game changer

I’m on my computer a lot for work being remote, but it feels great knowing I’m ready if I have an idea while I’m on the go, or need to check details for client meetings. It’s actually been super thorough for meeting insights, helping me prep for my buyer and learn about the company’s history in like 20 seconds.