ZDialer by Zoho Voice 4+
Cloud telephony app for SMBs
Zoho Corporation
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Transform the way you handle business communication with the all-new, lightweight cloud telephony app from Zoho Voice.
Multiple teams, one account.
Set up your Zoho Voice account in few simple steps, and add all your team members as admins, supervisors, and technicians and define user privileges.
Get your own phone number.
Purchase phone numbers from various countries, and assign numbers to your teammates. You can also use one phone number for your entire team.
Seamlessly integrate with CRM and helpdesk systems.
Integrate with Zoho CRM, Desk, Bigin, etc., and view caller details in Zoho Voice mobile app. Handle calls directly from CRM and Desk web apps.
Get access to a ton of telephony features.
Make business communication simple with features like IVRs, Call Queues, Business Hours, Holidays, Live Call Monitoring, Call Transfer, Call Recording, Voicemail, and Call Logs.
Make and receive calls from your Zoho Voice app.
Purchase voice credits and make local and international calls across the globe at low call rates. All you need is an active internet connection.
Notes:
Watch the product demo video at
https://vimeo.com/648955707
What’s New
Version 1.5.19
Bug fixes and improvements to performance.
Ratings and Reviews
Must have for ZohoOne
Works well and call quality is better than anyone else in the market!!
SMS functionality is on Stone Age level
You are not able to delete sms. So you can look forward to having an inbox cluttered with junk. MMS are not supported, so you are not able to send or receive screenshots/images, etc. Group messaging is also not supported but instead you’ll receive every sms individually and you’ll only respond to the individual instead of the group.
Calls are good quality, hence the second star. The app is OK but could definitely use improvements to be on par with other providers.
Zoho Voice has a lot of potential with integrations to Zoho CRM and once they improve their functionalit, in particular sms, I will gladly up my rating.
Issue
If a call comes in, often it will say “reconnecting” at the top and after answering the call, it will either end right away or sometimes the call will get connected, but no audio can be heard. Then I’ll have to close the app and reopen it to be able to call again. I have to do this almost every time a call comes in and I pick up through the phone. I'm running on the latest Z dialer app version 1.5.17 and iOS version 18.0. No issues with the desktop app however.
App Privacy
The developer, Zoho Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contacts
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Zoho Corporation
- Size
- 31.4 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 13.1 or later.
- iPod touch
- Requires iOS 13.1 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2022 Zoho Corporation Pvt. Ltd.
- Price
- Free