Xylorix PocketWood 4+

I’m new to wood I.D

So far, this is the best of several apps I’ve downloaded. I’m learning about the pores and their patterns.

Definitely missing a lot

It has very few trees that are actually listed in my area
Have to use the search function to even find some of the ones missing
Google Lens does a better job
It definitely needs a lot of improvement before I could even consider relying on it for identification
I’m glad I have knowledge of trees cause this app sure doesn’t give the knowledge needed to tell them apart

For instance, Black Walnut and White Walnut are both in my area
I know that they have different names but those are the common names
It needs to have the name of the tree and then all the common names also as this makes it a lot easier to identify a tree

I have an app for plants and it does an extremely good job, gives the actual name, but also all the common names so there’s no confusion

And might I suggest that you add bark and leaf images to the trees?
As not everyone is cutting trees just to see the grain to be able to tel what they are
The bark and leaves can tell what a tree is a lot better than the grain

I’d honestly give this a 0 if I could but in order to put this review, I had to give a star

Developer Response ,

Hi there, thanks for the detailed review. We will continue to work on improving the app to better suits our users need. Also appreciate the good suggestion for adding bark and leaf images, at the moment the app focuses on providing info for identifying woods rather than the tree itself, but we'll definitely look into that in the future. Have a nice day!

Terrible access to customer service

I ordered the macroscopic lens. I paid as much as the cost of the lens for shipping. The lens is no where to be found. The tracking number does not work when used on the site. No one will answer my calls, texts, emails or Facebook messages. I’m hoping somebody will respond here. Until then, my rating of one start will stand.

Developer Response ,

Hi Dena, apologies for the late response. For your information, the item has already been delivered to the given address on 19 Nov 22. Have you received any communication from the courier service? Please check your Facebook messages for detailed information. Thank you.