xFlow DNS 4+

ExperienceFlow’s patented AI powered Digital Nervous System is the new & better way to optimize macro-level outcomes Revenue, Cost, Compliance and Experience

Digital Nervous System (DNS) of Experience flow assists you in achieving optimal results in various situations of your business, with optimization decisions and actions powered by our advanced AI-ML models, Decision Intelligence and Reinforcement learning.
Three advanced Bots of DNS Platform works in tandem to connect the Business Outcomes (Macros) to Operational Parameters (micros). Insights on performance in real-time, Intelligence on actions to manage variations that can potentially impact business performance and built-in continuous improvement and real-time advisory in delivering sustained and reliable business performance.


MACRO BOT: The MACRO BOT tracks and provides the actual value, along with the deviation from the KPI goal at any given point along with the trend of these metrics over a time range. It also helps you to monitor and fix the deviation using an inbuilt workflow tracker.
MICRO BOT : This is real time intervention bot that assists each role with proactive assistance in prioritization, escalation and RCA, helping them to act on most important factors thereby achieving immediate optimization.
Bot intelligently makes you focus on Delays, Deviations & Outliers.
Out Outcome Optimization Graph (OOG) maps the Business processes into Tree like graph, highlighting the nodes that need immediate attention.
IMPROVEMENT OPTIMIZATION BOT : Otherwise called Performance Bot provides a peer-to-peer comparison of the metrics across different comparable clusters or groups of an organization. It helps in Evaluate, Compare and Control the key impacting aspects of your business.

Feature List:
Macro Bot
Flows, Priorities & Reviews
Values, Context, Trend & Data
Rootcauses, Badges, Related Topics
Micro Bot
Priorities, Inject events, Timeline view
Thresholds, Reminders, Escalations, Exceptions, Outliers
Outcome Optimization Graph
Performance Optimization Bot
Peer to Peer comparison, Rank, Avg, Goals
Bell curve, Best value, Awards, Self reviews
Others
Reports, Notifications, Chat